“Great service and customer care. Maraya and Angelina were the best. Very skilled in all cellular device aspects. I was there getting a new phone and saw them deal with a variety of customers and they handled each one seamlessly. 10/10”
“Very great customer service, staff went above and beyond to help me out and make sure I left with all my questions answered. Will definitely be coming back as a happy customer to this location”
“Six Day's ago, for some reason I was locked out of my phone which is less than two months old. I talked to several people who couldn't help me including The Geek Squad and the local UBreakIFix store. No one had any idea how I was going to get access to my Phone. I went to The Surprise T Mobile Store off of Grand Ave and luckily Roberto was available. He said he had an Idea and just maybe he could be it to work. He was very patient and took his time and finally I got my phone back. I'm 78 years old and not too tech savvy. I was about to quit T Mobile but now I'm a loyal customer. T Mobile, needs to hang on to Roberto. He is the BEST!!!”
“I was only stopping in to return the wifi tower and plugs. It was pretty packed and i.didnt know when someone would help. Literally as I looked for a place to sit a lady came up to me, greeted me, and providing her name that I am struggling to remember. Sorry lady but thank you. She asked how she could help me. I explained, she said no problem. I gave her the tower and cords and my name and that was the rest of it. Fast, quick, with no questions or issues and 8 was gone within 5 min or less. Thanks cox for making the process simple.”
“Caesar is the man! He’s got great customer service and is super helpful. He helped me get a new phone and than also helped get my 2nd number set up on eSIM on that same phone. Very happy with my experience. Thanks, Caesar!”
“My fiber line was cut by a neighbor yesterday and I lost connection, when I reached out to Wyyerd they took action, they sent out a whole team to get me back up and running, even had management come out to educate my neighbor on how he went wrong by doing work and wanting to relocate the internet box and how that was a big NO. In all honesty not even COX when I previously reached out for issues responded that quickly, or sent out a whole team to fix my issues. I am happy to be a customer and thank you for yesterday's help. I truly appreciate you.”