“This is one of only 3 or 4 corporate stores in the whole valley, All the other t mobile stores are kiosks/ Franchise stores. I always go out of my way to come to the store for the last 20 years Because of the professionalism of the employees which is way above what the kiosk stores can offer.”
“Outstanding Service from Brandt – A True Problem Solver!
After a month of frustration—visiting multiple Verizon stores across different cities and making nearly 15 calls to tech support—Brandt at the Verizon store located at 24930 North Lake Pleasant, Arizona was the only person who could resolve my issue. In just two minutes, he fixed my text messaging problem, something no one else at Verizon could accomplish.
Brandt's professionalism, exceptional customer service, and problem-solving skills set him apart. His impeccable attitude and leadership qualities make him more than deserving of a managerial role.
It’s unbelievable that I had to fly from Texas to Arizona just to get this resolved. The amount of time and money I lost—along with the customer complaints I received—due to Verizon's incompetence is unacceptable. I can’t help but wonder if Verizon is taking responsibility for the inconvenience caused by ineffective support elsewhere.
At least one person—after over 30 days of frustration—was finally able to fix the issue. Brandt is the one! Verizon is lucky to have him, and I hope they recognize his value.”
“I came to this store after a bad interaction at a different mobile store. These guys were amazing and so helpful. I wish I could remember their names, I am so appreciative of their help!”