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“I've gone a few times to drop off some packages through the collection box. The front is usually clean and quiet, and going in and out is always quick and simple.”
“I go out of my way to go to this store for all my needs. Their customer service is exceptional and they treat everyone like family. I highly recommend this store for all your needs. They are the very best!!!”
“The women who work here are so nice and knowledgeable! I needed help with fingerprinting today, and they helped me make sense of my confusing paperwork and finished the process super fast. I plan on recommending them to everyone. Love this place!”
“These gentlemen at this store helped us out in more ways than one they did so much leg work for us they helped us get things done which we didn't understand they are very informative and they're a great place to come to when you need help with all these services that they give, I want to thank them greatly for all they've done for us”
“I brought a fast rush print that was complicated and the store was able to produce the results to the highest quality and fast. I would recommend this store for its customer service, creativity and speed. Fantastic work!”
“Wow what an experience! This wonderful young lady is so patient, cheery and kind to all customers. I will for sure be back for my shipping needs even though this location is farther away! Thank you for all your help today!!! This girl deserves a raise and award for customer service!!!”
“I love this UPS store!
Shika, Luis, and all the staff provide incredible service for all my copying and shipping needs. They are friendly, caring, and helpful, and know me by name. I highly recommend them!”
“Mariah at The UPS store (15508 W. Bell Rd) was extremely professional, friendly, helpful and knowledgeable while we sent 4 boxes and lots of pack and ship odd shaped items. We would not even consider going anywhere else for our shipping needs.”
“It's awesome to finally find a place that accepts prepaid package drop-offs for more than just one or two carriers. They accept USPS, UPS, FEDEX and DHL. I'm selling items on EBAY, and I no longer have to drive to 3 different places to drop off my packages! Plus, the employees I've interacted with so far were very helpful and personable. I highly recommend using them!”
“Merci is amazing and is always so sweet and helpful! She does such a great job every time I come in to ship my packages! She’s always so patient and kind with everyone who comes in. Highly recommend supporting such a wonderful small business, you definitely don’t get this kind of service at big chain shipping places.”
“Bria is absolutely AMAZING!! I came in to get a notary seal done, and the dmv did not inform me that I needed to sign the request form in front of somebody. I explained to Bria that the lady at the dmv printed the request form for me and I that I was lost on what to do. Bria took the time to go on google find the correct website and printed a new request form for me. Bria notarized the request form and sent me on my way. It’s not too often you find someone that I’ll go the extra mile for you especially nowadays! This will be my new spot and I will recommend this place for everyone to go to. Thank you, Bria!”
“I’ve been using Westside Mail Center’s mail services for over 5 years, and they have been consistently excellent. The staff is always friendly, reliable, and professional, and they make everything simple and stress-free. I trust them completely with my mail and packages, and the service has always been efficient and dependable. I highly recommend Westside Mail Center to anyone looking for long-term, reliable service!”
“Grateful Customer Review for UPS Team
I recently made a mistake when returning packages, accidentally swapping the labels between two items—one meant for UPS and the other for Amazon. Without realizing my error, I rushed to deliver them. It wasn't until I got home that I noticed the mix-up and panicked. I hurried back to the UPS store, hoping they could help.
Honestly, before I went back to search for the mislabeled package, I had already assumed there might be no way to get it back.
To my relief, the entire UPS team went above and beyond to assist me. The carrier driver, Joel, was incredibly kind and thorough. When I explained my situation, he reassured me with a friendly and comforting, “Don’t worry, we will find the package for you.” Despite the truck being full of packages, Joel patiently removed every single box to search for the mislabeled package and then reloaded them afterward. His dedication and positive attitude were truly remarkable.
The store workers, Meenu and Natalie, were very friendly and equally supportive. They helped checking the label numbers, verified every detail, and worked diligently to assist me. Thanks to their combined efforts, Joel ultimately managed to locate my package!
I am so grateful for their patience, dedication, and willingness to go the extra mile to help me. Their professionalism and kindness turned a stressful situation into a heartwarming reminder of how much good customer service matters. Thank you to the amazing team at the UPS store—I truly appreciate all that you did!”
“Kiomari was a pleasure to work with. She was professional, welcoming, and took the time to understand my needs to help me choose the right storage unit. She made the entire process smooth and stress-free. The facility offers great rates, and I will absolutely be recommending this location to friends.”
“Because of their ongoing premier service, I ship all my packages through this UPS Store. Their team members are knowledgable, friendly, and eager to help. Yesterday, they were especially busy, but their team member not only handled my return package in a timely way, he afforded me the time to answer an important question I had. Kudos to him, this store, and their team members.”
“Is this normal for delivers I shipped through your guys store and a birdie said you guys flagged it.. and got it a little late but I’m glad it came but when I called no one knew nothing thanks guys I’ll give five stars for trying help guys”
8AM - 6:30PM
24654 N Lake Pleasant Pkwy #103, Peoria
Mailbox Centers
“Excellent service. Best of any UPS Store I have done business with. Stopped in for notary and international delivery to bank in Canada. Rodney brought to my attention a missing item on the forms to be notarized. He was absolutely correct. The bank made a mistake. Rodney saved me from having to do it all twice. Service when I returned with forms sorted out was also efficient. They pay attention here and look out for their customers!”
“Usually a good place that has nice associates and moves pretty fast and a lot can be done there and open 7 days. However, the llast couple of days the have been cranking the music up so that its hard to communicate and today's music had heavy metal that was loud, crude, unbearable and obnoxious. If there is going to be music let it be soft and peaceful.”
8AM - 6:30PM
20280 N 59th Ave #115, Glendale
Mailbox Centers
“Alex was amazing; Patient, thorough, charming. Grace her co/worker was so helpful and above and beyond.
Any day of the week I would leave my business with these ladies!”
“I highly recommend UPS especially if you are returning anything from Amazon, they are very friendly, they are very helpful in there and very knowledgeable, this is my go-to store A+”
“I am unsure the ladys name that helped me do my fingerprints here at the UPS store, but she was amazing! I had brought my sleeping baby in with me and the employee was so quick and helpful. I appreciate how kind she was, I was in and out within 5 minutes, and my baby stayed asleep. Thank you! Will definitely be using this store for my packages come the holiday season!”
“Staff is awesome,so willing to help myself and all the other seniors with a smile.So many of us need phone or computer help.Dana and Jenna out did them self.Thank you UPS store
3250.”
“These girls(and a dude) we're on it!!!
Walked in with 7 Amazon packages to return @ 4:30 pm on a Saturday = they had all hands on deck and had me finished 2 minutes flat.
I'll ONLY be using this store FROM NOW ON.
Thank you!!!”
“It sucks to see bad reviews because I have always had the most smooth experience. But I do understand that every situation is different. As for me, tho, I come in and out this place a lot. Returns for amazon or using as a checkpoint spot so packages(expensive ones) are not left on my porch. Overall, wonderful staff and pretty quick transactions.”
“Love the CUSTOMER SERVICE REPS
Sands is a Doll always with A Happy Smile and very helpful dont see why this UPS store has a bad rating
Keep Smiling Sandy ?”
“The courteous, efficient and professional customer service at this UPS Store is absolutely outstanding.
Chris, Nick, Brandon and Eugene are always willing to go the extra mile in answering questions, providing clarity, managing special requests etc.
Taylor, La Kenya, Bailey, Michelle, McKenzie, Toni and Gabriel are also nothing less than exceptional in making sure customers receive first rate service, even when there are multiple customers in the store.
Everybody there deserves recognition as their work is not easy and yet they consistently maintain a level of excellence that has definitely earned my sincere appreciation and respect.
Highly recommended!”
“Returned an Amazon package here about 10 min ago. Shout out to the heavy set dude who helped me out cause he was awesome. Super friendly and he knew what he was doing. I was in and out in less than 5 min.”
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“Kim S. is an awesome notary! She really bent over backwards to help me & my mom, even coming out to our car for signatures so we wouldn't need to wrestle with the wheelchair. She's definitely the gal to see at this location!”