“This is an update from must my 5 star rating. I went to the Surprise store and was helped by two young men that were extremely helpful. I went there after I had a safety check on my car and it showed my 2 year old Interstate battery was having some major problems and strongly suggested I replace the battery. After seeing the test report I knew I still had warranty coverage on the battery and went to the Surprise Interstate Center off Litchfield Road and was pleasantly greeted by the manager of the store and one of his staff who seemed very happy to help and did some testing confirming I did have a bad battery and thankfully replaced for me. I have been dealing with Interstate for many years now and always happy with their service. This Service Center was particularly good though and thought I would give them a thank you shout for their considerate attitude and work.”
“Everyone here is knowledgeable and is always willing to help. Sometimes, it is a little busy and takes a minute to get up to the counter, but it's worth the wait.
Went there again on 1/16/25 and again can not even begin to tell you how helpfully everyone was.”
“I needed to charge a battery that was low, and Matt was so helpfut, he took it out and I had a full charge in 20 mins! At no $$$! Matt reinstalled the battery, and boom on my way. Matt was so pleasant ?”
“Customer service was great. They took me fast. There was a line, but they opened more registers. They found the parts I needed, and they had them in store. 10 out of 10.”
“Great customer service programming a key fob for my car. Great alternative to using the dealership. Individual who assisted me went above and beyond to get my problem solved.”