Cox Store in Surprise offers a range of services including ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices. The store is dedicated to providing a great in-store experience, helping customers upgrade their tech and explore exclusive deals. Many reviews highlight the exceptional service from the staff, especially Kassandra and Mary Lou, who are noted for their professionalism, friendliness, and expertise. Customers appreciate the quick and efficient service, with representatives addressing questions confidently and resolving issues promptly. One customer shared a positive experience of returning equipment, noting how the staff went out of their way to assist despite an initial mix-up. Overall, Cox Store stands out for its attentive and helpful service, making it a recommended choice for anyone looking to stay connected with reliable Internet and mobile options.
Had great experience, wait was about 5-10 minutes. Plenty of folks there to help. I was able to lower my bill from cox to spectrum with no loss of speed or channels.
October 2026
Forget about calling the store cause they never answer. Im lucky they had what i needed when i went in or else i would have wasted so much time waiting.
August 2026
I noticed that my bill jumped up $15 and when I spoke to one of the staff they just quickly change my bill back to what it was before. Very friendly and fast service
