Cox Store in Surprise offers a range of services including ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices. The store is dedicated to providing a great in-store experience, helping customers upgrade their tech and explore exclusive deals. Many reviews highlight the exceptional service from the staff, especially Kassandra and Mary Lou, who are noted for their professionalism, friendliness, and expertise. Customers appreciate the quick and efficient service, with representatives addressing questions confidently and resolving issues promptly. One customer shared a positive experience of returning equipment, noting how the staff went out of their way to assist despite an initial mix-up. Overall, Cox Store stands out for its attentive and helpful service, making it a recommended choice for anyone looking to stay connected with reliable Internet and mobile options.
Ordered Internet online for my father in law but didn’t want to wait 2 days to get modem/router gateway. Went there and they took care of me. Fast service, super nice, and the store was immaculate.
July 2026
I had a billing issue so I stopped by the store to get some help. As I walked in the door, I was immediately greeted by Becky. She took me to a counter and was able to solve my problem in no time. I was in and out in 10 minutes and my day was the better for it. Thank you!
June 2026
These guys are great! It takes 45 minutes to cancel and they price gouge like crazy!!
