Verizon's Cellular Sales store located at 16487 W Bell Rd in Surprise Village Marketplace is an exceptional place for wireless services and products. The store is staffed by knowledgeable and courteous sales consultants, who provide an outstanding in-person experience. Customers can find assistance upgrading their Apple iPhone, Samsung Galaxy, or Motorola edge+ devices, as well as selecting the right Verizon plan. The store also offers a wide range of wireless accessories, exclusive Verizon services, and the latest promotions. Reviewers have been consistently impressed by the store's professional and helpful staff, such as Ricky, Nate, and Matt, who go above and beyond to ensure customer satisfaction. The store is well-organized, with comfortable seating areas and efficient desk arrangements for working with customers. Overall, this Verizon Cellular Sales location is highly recommended for its exceptional service, knowledgeable staff, and wide selection of products and services.
I have been to 3 other Verizon stores to fix my issue with google maps. If I set a destination, it would give me the initial direction to start with and then stop talking to me with directions. It would still show the directions but wouldn’t talk to me. The other locations didn’t know how to correct it. Ricky fixed... read full comment
January 2024
Amazing customer service! Adolfo is sooo helpful and knowledgeable!
August 2023
This is a great store. Seem like everyone there was really good. But let me tell you Matt went above and beyond what I would expect and was very knowledgeable.
