Firestone Complete Auto Care in Tempe, AZ, has been serving the community since 1926, offering a wide range of automotive services from standard maintenance to tire sales and repairs. The location at 930 E Baseline Rd is praised for its excellent customer service, with staff who are helpful and polite. Many customers appreciate the quick turnaround for services like tire pressure checks, oil changes, and tire installations, often completed in 15-20 minutes. While the shop is known for its reliability in routine maintenance, some customers have noted limitations in handling specific mechanical diagnostics, suggesting that Firestone may be better suited for tire and oil change services rather than extensive repairs. However, the team is recognized for their affordability and willingness to assist, making the experience less stressful, especially for those concerned about costs. Overall, Firestone Complete Auto Care stands out for its friendly atmosphere, quick service, and commitment to customer satisfaction, making it a dependable choice for Tempe residents looking for reliable auto care. Scheduling an appointment online is easy, and the team is dedicated to getting vehicles back on the road efficiently.
Everyone was kind about it but they said a technician called out so even though I had a 2pm appointment my car was not seen until after 4:30. I wish they would have called me and said that it would take a lot longer than what they told me when I first called. They also told me it was almost done and then I had to wait 45... read full comment
June 2024
Easy to schedule, oil changed done in a timely matter. I was very satisfied with the service.
June 2024
Prompt, courteous, and professional service. Got me in to fix my A/C on a 110º day, no hassles.Amazing!
