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About Hyatt House Tempe / Phoenix / University
Hyatt House Tempe / Phoenix / University offers a generally positive experience with some areas for improvement. The hotel is well-located, especially for those visiting ASU, with convenient access to the stadiums. Guests appreciate the clean and spacious rooms, many featuring kitchenettes, which contribute to a relaxing stay. The rooftop lounge and pool are highlighted as excellent amenities that add a touch of luxury. The staff is often praised for their friendliness, knowledge, and helpfulness, with some mentions of staff members making guests feel especially welcomed and valued. The breakfast is also noted as better than expected. However, there are some concerns regarding value for money, particularly about room service. Some reviews mention that cleaning is infrequent, typically once every two days, and that basic amenities like tea and coffee are not regularly refilled, leading to a feeling of minimal service. Additionally, cleanliness issues are noted, such as the bed area being overlooked during cleaning, which can cause concerns about overall maintenance. Guests also report that the HVAC system can be very loud, disrupting sleep, which is unfortunate given the otherwise positive aspects of the hotel. Overall, Hyatt House Tempe provides a comfortable and well-located stay with friendly staff and good amenities, but guests suggest improvements in room service and noise control for a more satisfying experience.
Disappointed with the value for money in terms of service in the rooms (cleaning done 1 day/2, no tea/coffee refill, strict minimum in what is provided)
October 2024
My favorite hotel in Phoenix just near the lake the Uni. Great location
September 2024
These rooms are not as nice as alot of the hyatts I stay at, but they are nice and clean. The location is top notch. Basically in ASU. RIGHT NEXT TO THE ASU STADIUMS.
