Ross Dress for Less offers a wide selection of the best brands and latest fashions for family and home at 20% to 60% off department store prices. The Tempe Marketplace location is spacious, clean, and easy to navigate, making it a favorite among shoppers. The friendly staff contributes to a pleasant shopping experience. However, some customers have noted issues with long wait times at checkout due to a lack of cashiers, leading to frustration. Despite this, many still find great deals on clothing, shoes, and accessories. The store's unique policy of allowing customers to carry backpacks inside is also appreciated. Overall, while there are some concerns about service and security, Ross remains a popular destination for bargain hunters looking for good buys.