The Teller was very professional and knowledgeable about all my banking issues. I appreciate the time he took to get my questions answered.
October 2024
I don't bank with them but I needed a signature loan. They explained they don't do those and helped me figure out where I could easily and safely online. They were super helpful and really really nice. Thank you so much y'all.
July 2024
I am leaving this institution after 25+ years. Horrible customer service. 45 minutes on hold to be told I can't be helped because they answered 1 minute after business hours ended and was hung up on.
Update: they took the time to call me and sort out my issues with their employee that kept hanging up on me. 4/5
TruWest Credit Union is a cooperative providing trusted financial solutions and services, so members can achieve their goals. We offer our members, employees & communities with a lifetime of quality financial services and culture of caring since 1952. With 12 branch locations – this location in Tempe, Arizona provides anything from mortgage products, & rewards checking, to your top of the line online banking. When you become a member of TruWest Credit Union, you become a part-owner of the company, with a voice to help drive our decisions. Because we are a cooperative, we care about you, your family, your finances & your future. That is why we aim to deliver financial services that meet your needs, and to do so with a smile. Visit us today!
