U-Haul Moving & Storage at Tempe Town Lake offers a variety of services for local and long-distance moves, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. The business also provides portable U-Box containers, Moving Help® providers, hitch installations, moving and shipping boxes, propane, and online reservations. Customers have praised the staff for their exceptional service. Many reviews highlight employees like Giovani and Topher, who were described as helpful, professional, and quick in assisting with rentals. The team is recognized for their friendly and respectful approach, going above and beyond to ensure a welcoming experience for customers. However, there have been some concerns regarding equipment quality. One customer reported a trailer that was dirty and had malfunctioning ratchets, which led to frustration during their rental experience. Despite this, the customer service team responded positively to issues, even offering refunds for rental hiccups, showcasing their commitment to customer satisfaction. Overall, U-Haul Moving & Storage at Tempe Town Lake is noted for its great service, helpful staff, and a range of moving solutions, although some customers have experienced equipment issues that require attention.
Super fast, swift, and friendly with my rental. Thank you Christina!
January 2026
The only thing that was dirty from what I could tell was something that was scuffed and dirty near the front of the place you put your items that are to be moved.
Other than that everything else was top notch… including the price and ease of checking in and out, customer service, etc.!
December 2025
Jasmine helped me check in and out and she was awesome. Very pleasant to work with. Definitely sticking with this location thanks to her. We rent our trucks here for our Santa Claus visits during Christmas and they are a big help getting that accomplished.
