U-Haul Moving & Storage at Tempe Town Lake offers a variety of services for local and long-distance moves, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. The business also provides portable U-Box containers, Moving Help® providers, hitch installations, moving and shipping boxes, propane, and online reservations. Customers have praised the staff for their exceptional service. Many reviews highlight employees like Giovani and Topher, who were described as helpful, professional, and quick in assisting with rentals. The team is recognized for their friendly and respectful approach, going above and beyond to ensure a welcoming experience for customers. However, there have been some concerns regarding equipment quality. One customer reported a trailer that was dirty and had malfunctioning ratchets, which led to frustration during their rental experience. Despite this, the customer service team responded positively to issues, even offering refunds for rental hiccups, showcasing their commitment to customer satisfaction. Overall, U-Haul Moving & Storage at Tempe Town Lake is noted for its great service, helpful staff, and a range of moving solutions, although some customers have experienced equipment issues that require attention.
Giovani was a life saver today! He helped me get exactly what I need, incredibly quickly.
Give this guy a raise!!! You’re the man Giovani!
February 2025
Excellent service! Mr. Topher was very helpful and beyond customer service
January 2025
I had to rent a few trucks and vans at this location during a move. The service was prompt, and vehicles performed well. I believe his name was Topher, but he was extremely professional and quick. I would happily reserve my vehicle at this location.
