The United States Postal Service (USPS) is a reliable and affordable organization that delivers mail and packages to over 157 million addresses across the United States and its territories. With over 30,000 retail locations, USPS is committed to providing secure and efficient delivery services, processing 47% of the world's mail. While some customers have experienced occasional issues, the majority report friendly and professional staff who go the extra mile to assist them, even accommodating special requests. USPS continues to innovate and strive to improve customer experiences, though there is room for improvement in ensuring accessibility for those with limited mobility.