Verizon store in Tucson offers a wide range of services for mobile, 5G home internet, and business needs. Customers can visit the store in person or use their online platform to schedule appointments and place orders. Online orders are flexible with options for free 2-day shipping, same-day delivery where available, and in-store pickup through express lockers. The store staff are known for their helpfulness and knowledge, with several reviews highlighting the excellent customer service provided by employees like Alberto, Jose, Issey, and Carlos. Customers appreciate how patiently and thoroughly staff members explain plans, costs, and options, making it easier to understand and choose the best services. Many reviews mention that staff go above and beyond, fixing issues with devices and providing detailed information to help customers make informed decisions. The store's team is praised for taking the time to listen, answer questions, and offer personalized recommendations, especially when switching to new services like Verizon 5G internet or upgrading devices. Overall, the Tucson Verizon store is recognized for its friendly, knowledgeable staff and commitment to customer satisfaction, making it a trusted place for mobile and internet needs.
The gentlemen at the store were very calm and collected while I had a panic attack trying to get into my Gmail account on my new phone and resolved it for me. I am so thankful for them helping me get into my new phone after my old phone bricked itself.
October 2024
Salesperson was very thorough. Showed me different options and made me feel comfortable about my decision of what phone I wanted.
October 2024
We had all of our problems and questions handled by Issey. He provided great customer service and we were amazed by his great patience .We were lucky to get Issey for our appointment, Thanks, Mark and Eva
