Xfinity Store by Comcast
Internet Service ProvidersHours:
8020 N Cortaro Rd #120, Tucson AZ 85743 Hours
About Xfinity Store by Comcast
The Xfinity Store by Comcast provides a generally positive customer experience, with helpful and knowledgeable staff assisting customers with a variety of services. Many reviewers single out specific employees, such as Matt, Richard, and Aaron, for going above and beyond in their customer service. New customers to Xfinity report that the staff, like Matt, patiently explained every step of the process of setting up mobile phones, WiFi, and TV service. Reviewers appreciate the time the employees took to ensure they understood everything. One customer noted the "exceptional" customer service they received. Other customers echo this sentiment, praising the staff's professionalism, patience, and problem-solving abilities, even when dealing with complex issues. One reviewer who had a poor experience with Xfinity in the past said this recent visit "renewed my faith & hope in Xfinity!" and described the "brilliant atmosphere" and lack of wait times. While most reviews are positive, a couple note that some younger male employees can seem unwelcoming or reluctant to assist customers. However, the overall consensus is that the Xfinity Store provides a quality experience, with knowledgeable and caring staff dedicated to resolving customer needs.
Most Recent Reviews
June 2026
Adam has been awesome since we switched over to Xfinity going above and beyond to make sure we have the necessary understanding of our family plan and use of our devices! Thank you Xfinity! Thank you Adam!
May 2026
Five stars. The staff at this Xfinity store were extremely helpful, friendly, and fast. They made it very easy to return my router and helped resolve an issue with another router I couldn’t find. Great service and a very smooth experience.
May 2026
Liam was great. I just needed to return an older modem I was using cuz I got an updated one and I needed a return receipt. When I told him why I was there, he took care me right away, even though I was probably 3rd in line to be helped. It literally only took 2 minutes. I'm glad I didn't have to wait. Thanks for your help...
read full comment
More Comments(200)
You May Also Like
0.16 miles
Verizon Cell Phone Store, Mobile Phones2.54 miles
T-Mobile Cell Phone Store, Mobile Phones
- Tucson, Arizona