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“The gentleman was very professional and friendly. Repaired the glass on my phone very quickly. The price was less expensive than I expected. I will recommend this company.”
“My family n myself switched to AT&T during a promo offering free phones with 3 year contract. Had a little mixup with one of the phones we shipped out n Christian stayed after closing working on the issue and Austin completed the transaction the following day. I would say both these young men were knowledgeable, patient and went above and beyond with getting to the resolution. Great store, great employees”
“They are very good. They repair my Samsung phone charging system and fixes that , it's pretty good now. I will definitely come again if need any phone repair related help.”
“Walked into walmart and Tanvir @ The Fix phone tablet screen repair. They are very convenient right when you walk in. They took care of two my phones and gave me a great deal. I would come back and recommend them to anyone.”
“What an awesome store! Alex and Matt teamed up to provide us EXCELLENT customer service! Friendly, efficient, exceptional communication!
Thanks for all of the help!”
“I came in with a lot of questions and wasn’t sure where to start. Tre was able to narrow down what I needed and was able to fix my phone and was very kind to change the settings in a way that made my choices easier to access, he spent extra time to help me even though I am sure he was very busy. Thank you Tre for your knowledge and excellent customer service!”
“I had been experiencing difficulty with my account due to a claim with Asurion. Asurion had swapped out my whole IPhone 16 plus when fixing a cracked screen, which led to my IMEI being improper in ATT’s system. After having customer service change it, my service dropped. I entered this location at 7:30pm. The staff member on duty, Frank, was incredibly helpful and super knowledgeable. Even though the time was close to closing, Frank went the extra mile after resuming my phone service, and he fixed my tablet as well. This was honestly the best service I have ever received at any phone service store. A huge thank you to Frank. May life bless you with continued security and success.”
“Excellent customer service. My phone was put in maintenance mode to protect my information. I tried another repair shop first. The fee was double and they wanted my pin to test the phone afterwards. Here, they always strive to provide the best price and service. Highly recommend.”
“The manager, Anthony was absolutely AWESOME!!!! He helped us with two upgrades and switching our son’s phone up. I highly recommend this store and will definitely do all our business here in the future! Thank you, Anthony For your amazing customer service and patience with us!”
“Went today because my phone was stuck in sos mode and saying it was an invalid sim. Chris and Lorenzo were so helpful, patient and kind in helping resolve this. They fixed the issue quickly - and I appreciated their kindness and awesome customer service!”
“BEST CUSTOMER REP EVER!! Liz took her time with us and explained everything in detail. Happily answered our questions . Very friendly, very nice, a great asset to Verizon. Highly recommend!!”
“Quan, was absolutely wonderful, friendly and professional. He is a magician he was quick to to resolving my issues. This is not my first rodeo with ubreakifix, I have yet to be disappointed. Purchasing insurance for their services was one of the best purchases ever!
Thank you for quick, quality, friendly, and professional service! It is so rare these days it is imperative I give recognition when I see quality!
Best,
Dr. Y.”
“Was there as a new costumer and the girls were really nice and helpful Natalie and Beatriz.. the store was clean and smelling good coming back for sure! Great costumer service”
“I handled my business online, but they were great and they were helpful and then a few days later I realized my phone wasn't going to work with their company my phone is old and it wasn't getting any more updates so I got on a plan to pay $12 a month for Motorola razr I didn't think I was going to like it but it's actually pretty nice phone”
“Carla and Abigail have the best customer service help me with my phone and was able to get a great deal. I would recommend this store to anyone near phoenix. I came here from a friend who also had a good experience at this location.”
“Liz here was patient, kind, and very helpful. Helping multiple customers at a time and greeting everyone who walked in. She was working alone and still getting it done.”
“Ali helped me get the best phone and best plan within the budget I had. This young man is running this location with the best of standards. I appreciate the help and service Ali!”
“Joseph the manager was So kind and patient! He made sure we got the best deals ! He was so informative and helpful! I will definitely return due to his kind measure and customer service! He went above and beyond . Got a new phone and watch ! Love AT&T . Love Joseph’s customer service!”
“A few weeks ago my husbands phone all of a sudden wanted a password when initially my husband never set one up. After searching various uTube clips we just could not figure this problem out. I suggested we go to Cellairis inside Walmart in Surprise due to I myself had a great experience with them on another issue in the past.We met Miko who was a godsend! After explaining our problem with the phone and to make a long story short he was able to perform a factory reset and VOILA problem solved! Thanks Miko and God Bless You!”
“Cecilia is a great asset to cricket. Her customer service was exceptional She was fast, honest, and caring. Thank you Cecilia for everything you did for me and my father!”
“James provided excellent service and was very patient. We purchased a refurbished phone on Amazon and went to the store to transfer our data. Unbeknownst to us, the phone had water damage that wasn’t initially visible, but James handled everything professionally and was very helpful throughout the process”
“Thank goodness for Jenny at this AT&T store. After being treated like a second class citizen at the Happy valley store by Alicia, Jenny not only resolved my issue, she was kind , built rapport and empathy instantly and efficiently. I will continue to drive out of my way to come to this specific location just for the exceptional customer service. I recommend this store 110% Jennys a rock star.”
“My partner and I came in today and the store is clean, efficient, and the attendants were very kind ! Ron helped us out and he was very knowledgeable and made setting up our internet a breeze. He’s a great associate and we’re happy we got the pleasure of working with him today !”
9:30AM - 7:30PM
5930 West McDowell Road Suite 104, Phoenix
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“My service at the store was some of the greatest work and help in getting my phone set up service By Edwin at the store 5930 thank you for good worker service at your stores Bronnetta Thomas.”
“Stephanie is absolutely amazing. She is knowledgeable, always follows through on tasks, and is a great problem solver. If all customer service Representatives were like Stephanie, the world would be a happier place!”
“I went to this Cricket Wireless location on Tuesday, 4/21/26. I was going there to have new SIM cards installed in both of my phones.
The representative that helped me was named KEYRA. I was all nervous that I would lose photos, contacts, etc...
She assured me that would not happen. She was so helpful and knowledgeable. She was very patient with me.
I truly appreciate the kind of customer service that I received from her.
Thank you KEYRA. ?”
“The other day I searched for a company to micro solder a switch on my European car fob’s circuit board. After hours of searching for a company to do the repair to no avail, I called Ubreakifix. While that location wasn’t able to facilitate the repair, they referred me to a sister location that was willing to try. Pedro was fantastic! After a quick inspection of the scope of the repair, Pedro went to work, repairing the damaged circuit in short order. I recommended Ubreakifix to all my friends. Pedro, you the man!!!”
“I am a former metro pcs customer for about 30 years . I recently bought a phone from them. That was being discontinued and the rep knew that. Needless to say I started having problems with this phone. I am a galaxy guy, so a friend of mine suggested I check out cricket wireless. I stopped by the store in El Mirage where Julia was. She was courteous, knowledgeable and didn't try to sale me something I didn't want. She got me the galaxy a 16 which I was very happy. My bill is $10 dollars cheaper than metro pcs. If you are looking to get a new phone stop in and see Julia at 99th and Grand Ave. You won't be disappointed.
Thank you Julia ???”
“Absolutely best service and customer care with Adela!!! Not only was she super kind and patient throughout my entire phone experience, she got me a brand new phone, phone case and was even gracious enough to put on the screen protector for me!!! She went over all of my plan details and never hesitated to answer any of my questions!!! 10 stars ? keep it up Adela!!!”
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“This location is so nice and clean. I bought my phone at the other location very nice lady and came to pick it up here and such a lovely young lady here as well ☺ she helped me transfer my information to the new one. Thank you”