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“What can I say it was BUSY BUSY BUSY, but it was tax-free back to school weekend. We took our grandson to get him some new shoes for school. The whole staff was so hopefully even though they were extremely busy that day. They made our trip so easy.”
“Amazing customer service from Kristy and Kyle!
I recommend a significant wage increase for these two!
Extremely personable!!”
“I purchased the grand remix ox black which can be polished but has a tennis shoe bottom. I walked in and Kevin immediately greeted me. He has excellent customer service skills and is genuine. He shows he cares for his customers from his first encounter. I told him what I wanted. He showed me various options and did not rush the sale. I was impressed all the way around with him and the store. I had never heard of this brand and was referred by my future employer. I am a tour and charter bus driver and understand exceptional wow quality customer service. Kevin excelled in this. He is a natural.”
“Dolce was a refreshing date. It's hard enough finding nice clothes for your boys. Considering i can out of $138 for a full suit for my oldest son was pretty impressive. I'd love to find better prices but until then I'll continue to go here if my boys need any type of suit.”
“Great experience and staff was great. All of them spoke to me and asked if I needed any help. The cashier was so helpful. She helped me get a discount I never new about just for have the app and an account. I've had a Nike account this whole time.”
“In a world today where customer service is hard to find, I want to really brag on Leah from Famous feet the outlets! She went above and beyond, noticing a spot on the shoes before we purchased them, and Leah, checked for another pair and when she figured out that was the last pair she cleaned the shoe and by this time it was already past at closing time! Most wouldn’t even have mentioned the spot and punched us out the door, but she did not and made us feel she was happy to do it!”
“They had Everything I needed, for the Boots ? On The Ground Concert, that I will be attending. The Staff, does have an English speaking Salesman. He was very nice to me. This Place is an hidden treasure ?”
11AM - 7PM
11201 Bass Pro Pkwy M169, Little Rock
Shoe Stores
“UPDATE 2: 10/15 — It has been 3 weeks since the exchange and I am back to having 1 of the pairs having memory foam loss. 2nd pair, same style , same issue in the same locations inside the shoe.
I called and spoke to Amber again, we decided to not get that style anymore due to defects. I will update again after I go over and exchange for a different style.
UPDATE 1: Amber was so awesome, I could not asked for better Customer Service. I went to the Outlets here in Little Rock and Amber exchanged the 2 defective pairs for 2 brand new pairs. We will see how the shoes hold up. KUDOS to Amber. Thank you for being such a pleasure to work with. I appreciate you and the staff. I will update this post again in 2 months.
Shoes have terrible quality. Less than 2 months owning 3 pairs 2 of the 3 have pairs have pieces coming off the insole. I will never buy another pair again. I suggest people DO NOT BUY SKETCHERS. AGAIN DO NOT BUY SKETCHERS. TERRIBLE QUALITY AND CUSTOMER SERVICE.”
“Visited this athletic apparel store during a trip to the Little Rock area. The store was clean, well-stocked, and the staff we encountered were all friendly. The store does offer some good prices on the apparel and footwear that they offer and you can get additional discounts and earn rewards by signing up with Under Armour and using the app. It is smaller than some other locations I have visited but they still have the same sections of the store. Not a bad place to get athletic apparel.”
“The staff is super helpful! We were passing through on the way to a wedding and needed a last minute sports coat, zino(I believe that was his name) was so incredibly helpful and immediately helped us right away!”
“Lots of merchandise,good brands ,and good deals . I am concerned with security there I feel like people can shop lift easily and I think there should be more measures taken to keep staff and customers safe”
“I liked this store it was convenient location for me while i was looking for a outfit needing to get my manicure eye brows arched pick up a few miscellaneous items from the hair store a few snacks from the store getting some gas for my car oh and paying my phone bill all while needeing some shoes for a night out on the town with my husband. I only had 2 hours before our date started. So to walk in the door and spot my shoes just to discover they didn't have my size was disappointing lol but if they had my size would have been EVERYTHING! Very convenient location like a one STOP parking lot... Staff was helpful kinda of bland but overall they was their ;)”
“The Citygear sale representative knew what I needed and was very helpful on all the clothing prices that I bought, I ordered a pair of Nike zoom vomero GK green size 13 on April 13 and still haven't received my shoes have talked to three different customers service representative and got nothing solved that's been over 15 days ago they claim they shipped my shoes from FedEx they say the missed me on the 23rd and I was in front of the house washing a car a FedEx driver stopped a few houses down and dropped off a package and kept going and still no shoes what do I need to do to get my shoes or get a refund very disappointed in Citygear because I ordered a pair of pink vemro size 13 and they was delivered by FedEx, I don't understand why my ordere haven't been received but it said they been shipped I'm tired of waiting for my shoes need to talk to a manager know!!!!”
“I did not have an issue, my sister did. The one in Little Rock on Otter Creek gave her a hard time returning a shoe an day manager had approved for return. She went back later that evening to pick up the correct shoe and was given a hard time.I called another location, explained my sisters situation, and she said she could come right on in and exchange the shoe. She did not have the shoe for weeks. She literally purchased the she the day before and only wanted to exchange for a bigger size.Thank you to the other location!!”
“Journeys Shoes are so stylish and comfortable! Troy went above and beyond to put me in the right shoes to meet my lifestyle. I totally recommend this place for excellent customer service and selection.”
“Love this store! These shoes were 10$ off. They have amazing brands at great prices. They carry some Birkenstock clogs, Cole Haan men’s shoes cheaper than the Cole Haan outlet store. The selection is hit and miss on these brands. I’ll definitely be checking this store out in the future.”
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“I was able to exchange shoes i purchased online for shoes I store..the nike kobes i purchased were a terrible fit,and associate was quick to get me taken care of..thanks Hibbet”