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“Had to get a new phone for my husband, went in to the Jacksonville Verizon, October 31st, they helped me figure out how to file a claim, they were all very helpful, especially , Hunter Verbeck, the Store Manager he was very helpful and they were all friendly. Went back the next day and Hunter helped me with getting a new phone and got it all set up! These are all awesome people in this store, I would highly recommend them!!”
“Very kind and helpful customer service. I always find metro to be upstanding in customer service and helpful solution. Thank you Crystal for your help and friendliness in the shop today. -Metro, give Crystal a raise.”
“Both employees literally spent hours helping me fix my new watch and fix my account after the girl in conway t mobile destroyed my account and messed all my lines and watches up they weren't able to fix everything but it definitely was not for lack of effort both guys even stayed an hour after close doing their best to help”
“I had an amazing experience at Verizon! Christina helped me set up my new phone service, and she truly went above and beyond. She made the entire process smooth and made sure I had all the accessories I needed before I left. Her customer service was outstanding.
Katye was also incredibly helpful. She reviewed my existing home WiFi service and offered me an upgrade that I didn’t even realize I could get. I really appreciated her attention to detail and willingness to make sure I had the best setup possible.
Overall, I’m extremely glad I made the switch from T-Mobile to Verizon. The level of customer service I received from both Christina and Katye exceeded my expectations. Highly recommend!”
“⭐⭐⭐⭐⭐
“EJ provided top-notch customer service! He was patient, knowledgeable, and went above and beyond to make sure I got exactly what I needed. He took the time to explain my options clearly and made the entire process smooth and stress-free. It’s rare to find someone so dedicated and helpful. If you’re looking for great service, definitely ask for EJ!””
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Wonderful service at this location . Polite, courteous, knowledgable. My issuers were a bit in depth and required extra care. I’ve been to this location several times and have not been dissatisfied at any time. But yesterday was above and beyond for sure. Thank you.”