Optimum in Jonesboro, AR offers cell phones, accessories, and digital services. Customers can explore plans and products in person with the help of helpful Retail Specialists and receive white glove customer service. The store provides assistance with Internet, TV, and Mobile services, including Optimum Mobile’s fast 5G network to keep users connected. Many reviews highlight good customer service, with staff being respectful, helpful, and knowledgeable. One customer appreciated the staff member who helped with cable installation and explained everything clearly. However, some customers experienced long wait times and found phone support to be rude and unhelpful. Overall, Optimum is praised for its reliable, fast Internet at low prices, and no-contract plans that make disconnecting easy. Customers in areas where Optimum is available commend the service for its affordability and quality, though some wish the service would expand to new locations. The store aims to provide a positive shopping experience for all digital entertainment needs with attentive and friendly staff.
Jasmine and Gavin have been great helping me today.
April 2026
I never have complaints about my service. I'm always treated with respect. I like the make me feel when I come in. Thank you for the good visits. Belinda is sweet to deal with. She will put a smile on your face always.
April 2026
Belinda has been so kind and helpful. She has the true personality for helping those of us who are not proficient with electronic equipment.
