Optimum in Jonesboro, AR offers cell phones, accessories, and digital services. Customers can explore plans and products in person with the help of helpful Retail Specialists and receive white glove customer service. The store provides assistance with Internet, TV, and Mobile services, including Optimum Mobile’s fast 5G network to keep users connected. Many reviews highlight good customer service, with staff being respectful, helpful, and knowledgeable. One customer appreciated the staff member who helped with cable installation and explained everything clearly. However, some customers experienced long wait times and found phone support to be rude and unhelpful. Overall, Optimum is praised for its reliable, fast Internet at low prices, and no-contract plans that make disconnecting easy. Customers in areas where Optimum is available commend the service for its affordability and quality, though some wish the service would expand to new locations. The store aims to provide a positive shopping experience for all digital entertainment needs with attentive and friendly staff.
Very great experience. The staff were very friendly upon my arrival and took care of me quick & efficient. I haven’t had a bad experience with them and am grateful for the service all the time. Kaydoe assisted me in getting my internet box and account set up and was very helpful. Definitely recommend Optimum.
October 2026
I had a great experience with Anne Foreman, she was very helpful, patient and kind! I’ll come sit in her chair anytime!
October 2026
Anne Foreman was very professional and helpful, I wasn’t in there for a long time. She got me out in a good enough time. And explained everything well.
