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January 2024
I drove a 4 year old vehicle which is fine.I was charged $100 for fuel when I returned the vehicle full of fuel. When I tried to get a refund It was refused, through an email, which ISN’T FINE!!!I will never rent from Dollar or Hertz companies again.It isn’t hard to be fair. This isn’t fair.
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December 2020
We were charged high unexpected fees after returning the vehicle. We were unable to contact anyone about these fees. Multiple emails were sent with no response and there was no local contact phone number.
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July 2020
I had a reservation for pickup at 9:30PM, well before the posted closing time of 11PM. When I arrived, nobody was there, leaving me stranded in the airport. Come to find out, all the employees had gone home for the night. Thanks, Dollar Car Rental.
