February 2025
Nice guy at the counter when I picked up the Corolla. Car was dirty with a used Starbucks cup in the door. Tire pressure was also low, the next day the cold morning lit up the TPMS and when I went to fill it up, it read 19 psi!!! Unacceptable.
October 2024
Memphis’s airport had a reservation, express online check in did not show a car, waited over an hour in line in the parking garage to process reservation. Called in customer service and was told it should be moving faster. Terrible experience and customer service provided no options.
January 2024
I drove a 4 year old vehicle which is fine.I was charged $100 for fuel when I returned the vehicle full of fuel. When I tried to get a refund It was refused, through an email, which ISN’T FINE!!!I will never rent from Dollar or Hertz companies again.It isn’t hard to be fair. This isn’t fair.