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“I started Chase accounts in 1991 in Indiana and service has been spectacular as I only use the mobile app. When I arrived in Arkansas the closest one was in Louisiana, and that was only an ATM. I knew they would arrive here sometime. Their security measures are top notch and have never failed to resolved any discrepancies ASAP!”
“Jessica Davis is the best! She has helped me open accounts quickly and resolve any issues I’ve had. She has always been helpful and resourceful, a great manager!”
“Let me just express the amazing service I received from Shaquayla Rankin and Andrew Kerchner! Shaquayla was fast and efficient, processing my check and cash back. The bank went through its top notch security procedures and Shaquayla with Andrew worked to make the process seamless! This team communicated effectively with me by answering questions with professionalism and courtesy! I hope to see Ms. Rankin and Mr. Kerchner again.”
“Cynthia - the manager here is quite amazing. I was having a medical episode and along with taking care of why I was there, she helped me to address it as well, most people just look at me funny. Thank you Cynthia.”
“I went to the drive through and they seemed to be short of people on this day, however I moved right up to the window and the staff was great. I was going to move my checking account to another bank, but I’m staying with US Bank.”
“I just opened an account with Regions, and was surprised that they were so friendly and helpful. I found them all to be friendly and knowledgeable, and eager to help me open the account. I look forward to banking at Regions.”
“Keaundra was super helpful in all of my financial processes, whether that was sending money or just asking questions. I am extremely satisfied with the level of customer service and support I have received.”
“I went to one of my local locations on a Saturday, and only went to dispute a fraudulent charge (super easy and simple). Well in the process I asked a few questions I needed to know in order to determine what to do to move forward in my life as my circumstances are the best right now. I got the answers I needed (which by the way if you are worried about losing your account history with the bank for good standing for future loans, have no fear, the account history starts at the first date of creating the account and that's what they look at!), so 2 new accounts created, and a plan on when the close the previous 2 accounts! Marquasia was the absolute best! So very helpful, listened to my nonsense stories and was so sweet the whole time! Best bank ever!”
8:30AM - 5PM
4600 John F Kennedy Blvd, North Little Rock
Banks
“Great bank and wonderful people. All the staff have been there for over 5 years and they know everyone. Very helpful and the best loan rates anywhere. Love this branch!”
“I've never been so excited to run to the bank. These people are the best! Every experience I've had was a great one. And BankOZK itself is the best bank I've used.”
“I absolutely love this location and the ladies of this branch. They are always pleasantly delightful and they make me feel like I'm a valued customer. I live in Brant, Arkansas where there is a branch 2 minutes from my house but, a majority of the time, I wait until I'm in N. Littlr Rock to handle any of my banking business because of the way they treat the customers at this branch. Keep up the good work!!!!”
“I have been banking here for years. I have no complaints. They have been good to me. I appreciate their watching my account for me with online card use when there are charges from odd locations at odd hours of the night.”
“Most of the time I get good fast , friendly service . I remember a few years back when my grandmother died and I had p.o.a , they were more then helpful . They did a whole lot more for me than Bank of America ( whom I wouldnt recommend to my worst enemy ) Usually , if there is something to complain about , I would say it is the wait time . This seems to be mostly at certain times and days of the week . The problem seems to be not enough tellers at the front counter , or difficult customers that want to argue or do other things to make their jobs more difficult . I feel that maybe some of the stress could be taken off the backs of the tellers by those that I see sitting around behind desk doing what appears to be not much of anything . I feel that during times of rush , it would not hurt them to get up and help at the front counter . no job should be considered beneath them . However , I would still choose this branch over many other local banks .”
“i just went through the drive through and my mother was SO rude to the lady working and i feel so bad, she did a great job and was kind regardless of my moms horrendous attitude. i never got her name but she did wonderful.”
“I have never had any problems banking at this location. All staff members have always been very polite and professional with the exception of one staff member I spoke with over the phone she was nice and courteous until she made a very smart remark in a tone that kinda got under my skin when I asked her about trying to move my moms debit card information over to my account under my credentials. Back story: I opened an acct for my mom which as dementia and asked if I could get her acct number info where I could see it in the mobile app or desktop when I’m using these tools. So, I also thought that when we ordered her a debit card I would also see that card information under my acct credentials. So she rudely responded with “you can get a debit card” in a tone that was snotty and belittling cuz I wasn’t aware how all that works out. What she could have done was simply explained to me that since my mom has a debit card in her name, she will need to use her credentials to open up her mobile app or desktop to see her card information instead of respond with the remark she did. All I wanna do is protect my mom and her account with the feature of her card being locked and unlocked, that’s all. I just wish employees of any business would just be kind and courteous and mindful of how they say things and what they say because they never know what’s going on in a person‘s life and they are dealing with and try to be understanding as possible, thank you for reading or listening stay blessed.”
“Mrs Rosalin went over and beyond to help me. She was kind professional and courteous at all times. You need more employees of her caliber..and Issac the phone customer service representative was patient and so very kind and helpful.Im very very grateful for them.”
“I don’t even bank with them but if I’m not close to my bank this is the only one I’ll go to. The only ones who charge .80 cent meanwhile other banks charge 3.00 if you don’t bank with them so it is respect I love that about them”
“I am always reluctant to use the video tellers at the branches but had no choice today as I left my debit card at home. But today I made an mild offhand complaint to my teller Xavier Thomas while completing my transaction and he took the time to help me manage and solve the issue I was having. I didn't even think there WAS a solution when I made the complaint but he heard me and gave me the solution. I just wanted to express my thanks for the above and beyond effort!”
“Ms Stephanie and Ms Serenity helped us process everything correctly and swiftly. They made sure we had understood everything displayed in front of us. They also talked to me about possible job opportunities in the future. They made my day.”
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“All Customer service representatives were very positive in their attitude and efficient in handling a somewhat large critical transfer to another financial institution. Thank You AFCU.”