JCPenney is one of the nation's largest apparel and home furnishing retailers, providing customers with unparalleled style, quality, and value since 1902. Customers can browse a variety of kids', men's, and women's apparel, as well as footwear, jewelry, accessories, and more, with free shipping and curbside pickup available. The company has also expanded into the beauty industry, offering skincare, makeup, and beauty deals from big-name brands and Black-owned brands through Thirteen Lune. Customers have generally had positive experiences at JCPenney, with one reviewer praising a manager for understanding their situation and helping them return an item, leading to a pleasant shopping experience and a commitment to return. Another customer appreciated the reasonably priced items and the store's selection, although they had an issue with an associate neglecting to call in their pickup order, leading them to leave and use the more reliable curbside pickup option. Overall, JCPenney is a popular destination for clothing and home furnishings, with customers appreciating the wide selection, low prices, and helpful staff. The company's commitment to providing quality products and exceptional customer service has led to a loyal customer base.
Janice wagner whom I worked with for 7 years at the jewelry dept. A good friend has died from COVT after 3 weeks on a ventilator She was a good supervisor She was a good friend to everybody
January 2025
Simple in and out experience friendly and helpful staff
December 2024
I was surprised to find an actual JC Penny store. I thought they had all been shuttered. I love this brand. Their clothing is nice and affordable. The only downside is that it's difficult to find floor help.
