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“Staff is incredibly professional, fun, and helpful! I enjoyed the whole experience and left with my purchase very confident I got the best service/advice for my specific needs based on the foot/ankle scan they did. Thank you”
“Absolutely incredible experience with Troy! My husband has bought two pairs of shoes here and has loved them. He's on his feet all day in the service and sales industry. I've been having back pain after working long days standing on my feet too. Troy did the foot analysis and I learned so much about my feet! He was patient with me as I tried on 4 pairs, mixing and matching multiple times to make sure I was comfortable with the ones I was picking. This is our go to shoe store for althetic and everyday comfortable shoes now.”
“Love this location!!! The store is well run, the team is very helpful and always willing to make suggestions and look in the back to see if they have additional stock before ordering online.”
“Wish I got her name, but I called in a rush asking for a pair of shoes to be waiting at front desk last night so I could quickly pay and leave and she made it happen, very helpful.”
“I was helped right away when entering despite it looking very busy. I only briefly told the associate what I was looking for and she pointed me to a rack that was perfect. I found a shoe I liked right away and asked to try it in a couple of sizes. The associate was happy to help and even brought out a couple of other shoes she thought I would like to try based on what I had picked. I got 2 new pairs that I'm really happy with! This associate is really good at reading the customer and it made me feel noticed.”
“I had great service by Jaelyn, Angel and Lupita when they helped me with getting a coupon issue taken care of. They were able to calmly learn how to handle the transaction and were so friendly. Everyone has to learn new tasks at some point in their job and it can be nerve-wracking when a customer is standing there. They all seem to work well together. My family has shopped at Famous Footwear for many many years and we will continue with this great service.”
“I bought a pair of Skechers at another Shoe Carnival location while in Chicago and forgot to keep a copy of the receipt. The shoes start digging into my toes and cutting into my skin. Fortunately the kind staff here were able to do an exchange without a receipt. I settled on a pair of Brooks Revel 8 and couldn’t be happier.”
“Emily went above and beyond today (3/6/2026) helping me locate boots in the store and ordering some online as well. 10/10 customer service and professionalism. Thanks!”
“I but deer food from Academy Sports. They handle a good quality food. They have curbside pickup and do a great job of loading. I find them a little expensive on their sports equipment and clothes and shoes, so I shop elsewhere for those items.”
“Merary is so kind and patient! I seen her running around and waited for when she had a free second to get some sizes for me. I shared a joke with her and her partner at his expense and he was a great sport. I don’t always expect huge interactions when it’s busy but I definitely appreciate them.”
“I had a really bad experience at the Fayetteville finish line over a pair of exclusive sneakers. Call JD sports in Rogers and spoke to the manager GEO and that man came through with the best customer service ever!! He apologize for The bad experience that I had at finish line in Fayetteville and was able to get me the sneakers !!”
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“I recently had the opportunity to visit the Tradehome shoe store in Rogers, Arkansas. I was looking for a new pair of shoes, but had no experience with or understanding of the OC shoes. The salesman, Jackson Bates, not only explained what to expect but had a great level of knowledge and understanding that helped in making my decision very easy. I will definitely return for my shoe purchases in the future.”