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“Staff is incredibly professional, fun, and helpful! I enjoyed the whole experience and left with my purchase very confident I got the best service/advice for my specific needs based on the foot/ankle scan they did. Thank you”
“Was visiting NWA and got an online ad for this place. Decided to check it out as I don't have anything similar in my area. So glad I did! The store is small, but there's a great variety. Prices were fantastic, and the staff were all super helpful. Will absolutely be returning next time I'm in town.”
“Georgia was our sales assistant today and was absolutely phenomenal. Her patience and knowledge were so appreciated as we navigated between waterproof boots, sturdy shoes, and everything in between. She had an amazing attitude the entire time as she went back and forth to find different sizes and colors for my mom.
Absolutely standout hospitality! Thank you so much!”
“Some of the most friendly and helpful people. We drove an hour to get here and my husband found exactly what he was looking for. There is so much inventory to chose from, it takes a while to get through everything. Every time we make a trip to Rogers, we stop by, because there is always something new. Thank you :)”
“Very nice Bass Pro shop! We were in the area visiting and stopped in to see how it compared to the Bass Pro in Springfield, Mo. Customer service was spot on and we enjoyed it being a bit quieter than the store in Springfield!”
“I had great service by Jaelyn, Angel and Lupita when they helped me with getting a coupon issue taken care of. They were able to calmly learn how to handle the transaction and were so friendly. Everyone has to learn new tasks at some point in their job and it can be nerve-wracking when a customer is standing there. They all seem to work well together. My family has shopped at Famous Footwear for many many years and we will continue with this great service.”
“Honestly, I’ve shopped here a bunch of times. I’ve never really had any issues. There was one day where there was a lady who was extremely rude to the guy I was working with and they decided to go ahead and help her move me to a different register and my online accounts are complicated due to the fact I have two rewards accounts one with my phone number and one with my email and for some reason, can’t get them merge to save my life. However, I ended up leaving and told them I’d be back to purchase my items since they seemed busy when I came back and purchased my items, the guy was working with gave me a $25 credit to the store. They have been nothing but professional and are always willing to work with me and I really appreciate the work that they do to make me feel great about the purchases that I make. Continue doing what you’re doing.”
“I but deer food from Academy Sports. They handle a good quality food. They have curbside pickup and do a great job of loading. I find them a little expensive on their sports equipment and clothes and shoes, so I shop elsewhere for those items.”
“Merary is so kind and patient! I seen her running around and waited for when she had a free second to get some sizes for me. I shared a joke with her and her partner at his expense and he was a great sport. I don’t always expect huge interactions when it’s busy but I definitely appreciate them.”
“I had a really bad experience at the Fayetteville finish line over a pair of exclusive sneakers. Call JD sports in Rogers and spoke to the manager GEO and that man came through with the best customer service ever!! He apologize for The bad experience that I had at finish line in Fayetteville and was able to get me the sneakers !!”
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“Went in to buy a new bow as beginner and Harvey walked my husband and I through the entire process. Took time to explain things and attuned our new equipment to us. Thank you for a great experience.”