Coast Capital - Metrotown Branch

Banks, Credit Unions
Hours:
4820 Kingsway Unit 250, Burnaby BC B5A 1G1

Hours

Monday
9:30AM - 5PM
Tuesday
9:30AM - 6PM
Wednesday
9:30AM - 6PM
Thursday
9:30AM - 6PM
Friday
9:30AM - 6PM
Saturday
9:30AM - 4PM
Sunday
Closed

About Coast Capital - Metrotown Branch

Coast Capital - Metrotown Branch is a financial institution that has been praised for its exceptional customer service. Despite the challenges posed by the COVID-19 pandemic, the branch's staff, including Leyna and Luke, have gone above and beyond to assist customers with their banking needs. Leyna, a member of the Metrotown team, has been described as having "impeccable service with a smile" and being a "great asset" to the branch. Customers have praised her for her attentive, efficient, and professional approach, as well as her willingness to go the extra mile to help with various banking tasks, such as reactivating online banking access and resolving account issues. The branch manager, Luke, has also received positive feedback for his excellent customer service. He has been commended for his ability to listen, understand, and address a customer's concerns, even when dealing with a significant banking error. His personalized follow-up and assistance in correcting the issue were greatly appreciated by the customer. Overall, the Coast Capital - Metrotown Branch has demonstrated a strong commitment to providing a positive and supportive banking experience for its customers, even during the challenging times of the pandemic.

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