Lugaro Jewellers at Metropolis at Metrotown is highly praised for its friendly and professional staff, making every visit a positive experience. Customers appreciate how efficiently services are handled, whether it's adjusting watch straps, repairing watches, or providing detailed information about jewelry and watches. The staff, including staff members like Rocko and Michael, are described as helpful, knowledgeable, and attentive, creating a welcoming atmosphere for shoppers. The store offers a wide selection of luxury brands, including Omega, Longines, Tissot, and others, making it a trusted place for purchasing jewelry and watches. Customers also value their ability to handle custom jewelry work, with one reviewer highlighting a successful custom pendant made from an outside stone, delivered ahead of schedule with excellent results. Many customers feel confident recommending Lugaro for its professionalism, quality service, and the variety of products available. The quick turnaround on repairs and the personalized attention given to each customer make Lugaro a preferred destination for jewelry and watch needs in Metro Vancouver. Overall, Lugaro Jewellers stands out for its helpful staff, efficient service, and strong reputation for quality and trust.
Multiple purchasing experiences with Lugaro online and always very satisfied, they are great at sharing pictures and answering questions over text. Amazing quality jewelry at reasonable prices. Thank you for the beautiful jewelry and service! This will keep being my go-to choice jewellers!
January 2026
Took my Omega watch here for a pin replacement , was done in 5 min .Michael was great ! Highly recommended
December 2025
Vazken was amazing! Great knowledge about his inventory and really helped me out. Thank you Mr Strak!
