Lugaro Jewellers at Metropolis at Metrotown is highly praised for its friendly and professional staff, making every visit a positive experience. Customers appreciate how efficiently services are handled, whether it's adjusting watch straps, repairing watches, or providing detailed information about jewelry and watches. The staff, including staff members like Rocko and Michael, are described as helpful, knowledgeable, and attentive, creating a welcoming atmosphere for shoppers.
The store offers a wide selection of luxury brands, including Omega, Longines, Tissot, and others, making it a trusted place for purchasing jewelry and watches. Customers also value their ability to handle custom jewelry work, with one reviewer highlighting a successful custom pendant made from an outside stone, delivered ahead of schedule with excellent results.
Many customers feel confident recommending Lugaro for its professionalism, quality service, and the variety of products available. The quick turnaround on repairs and the personalized attention given to each customer make Lugaro a preferred destination for jewelry and watch needs in Metro Vancouver. Overall, Lugaro Jewellers stands out for its helpful staff, efficient service, and strong reputation for quality and trust.
Michael was amazing to talk with, he is professional and deeply understand about jewel, especially watches. Work with him if you want a friend who is friendly and knowledgeable
September 2026
Andrea Huang went above and beyond to help me finding a great watch. I'm very happy with the purchase. Thank you!
September 2026
Recently got a Tissot moonphase desir from Lugaro, their customer service is exceptional! Nishtha assisted us with the purchase. She was very professional and made the overall experience very positive and welcoming!
