Vancity
Banks,
Credit UnionsHours:
4525 Lougheed Hwy. P2301, Burnaby BC V5C 0K3 Hours
About Vancity
Vancity's Brentwood community branch is a values-based financial co-operative focused on enhancing the financial well-being of its members and communities. As Canada's largest credit union, Vancity is dedicated to using its assets responsibly and sharing 30% of its profits back with members. The branch is spacious, clean, and conveniently located with ample parking, making it an accessible choice for clients. Customer experiences highlight the exceptional service provided by the staff, who are described as courteous, professional, and empathetic. Many reviews mention the staff's willingness to go the extra mile to assist customers, creating a welcoming atmosphere. Clients report smooth interactions for various services, such as opening accounts and resolving financial issues, often receiving quick solutions over the phone. With a strong emphasis on community and member support, Vancity is highly recommended for anyone seeking a reliable banking experience. The branch fosters a sense of belonging, making it more than just a financial institution, but rather a "people's bank" where members can feel heard and supported.
Most Recent Reviews
February 2026
I had an excellent experience at Vancity Brentwood. A special thank you to Maryam Darabi for her outstanding support and professionalism. She was incredibly knowledgeable, patient, and genuinely caring throughout the entire process. I truly appreciate her guidance and highly recommend both her and this branch.
December 2025
VanCity Brentwood is spacious, clean, and in a great location with plenty of parking. Staff is courteous and professional. This is an exceptionally well managed branch.
December 2025
They took care to phone to inform me that I had left my bank card in their ATM.
More Comments(41)
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2.93 miles
Vancity Credit Unions, Banks & Credit Unions
- Burnaby, British Columbia