“Amazing service!
I went to get some of my watch links removed, Nick was really fast and provided me with the greatest service ever!
Fully recommended!”
“Went in for some help regarding a timepiece purchased from Montecristo. Roger was very helpful and great to deal with. Go see him for any help you need with jewelry or timepieces!”
11AM - 4:30PM
4500 Kingsway #1336, Burnaby
Watches
“Took my grandma’s watch in for repair after finding this place online – so glad we did!
Customer service was excellent. He was patient, explained it just needed a new battery, and replaced it right away for only $10. The whole thing took about 5 minutes. Fast, honest, and friendly service!”
“Matthew was very helpful, knowledgeable and friendly. He took the time to explain every facet of buying a diamond. We appreciated the honesty and are excited to make a final decision among all the options.”
10AM - 9PM
4700 Kingsway, Burnaby
Watches
“Farhanaz was amazing. She was prompt at fixing my watch’s metal strap and had an excellent customer service etiquette. She was very knowledgeable and helped me with required infos I needed.”
“The staff were so nice, polite and helpful. Specially Forouzan! She serviced my mom’s watch, change its battery for free and even fixed the wrist band without charging us, explaining the services we can expect from swatch once we purchase a watch. I was really impressed with the level of service!”
10AM - 9PM
4800 Kingsway Suite 314, Burnaby
Watches
“Our experience with Sanya is just AMAZING! She helped us with our wedding bands and has been very helpful all throughout the process. We’ve been to a lot of jewelry stores before and I can say that her level of service and attention to detail is top notch! Thanks Sanya - I highly recommend asking for her recommendation when you visit the store!”
“Bought a Rado watch from here that I absolutely love. Jonathan was so helpful. He is great with recommendations and is so wonderful with customers. Thank you for a lovely shopping experience.”