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10AM - 5PM
1915 Lonsdale Ave, North Vancouver
Watches
10:30AM - 5:30PM
1199 Lynn Valley Rd, North Vancouver
Watches
“The time and care this team puts into guiding clients to make the best possible purchase, I am so impressed. I understand now why my mom swore by them and has used them for decades.”
10:30AM - 6:30PM
996 Park Royal S, Vancouver
Watches
“We had our experience with Ara with the store. He is an awesome person to deal with. He helped us to buy my first Omega watch. Super happy with the purchase I made at the store. Super friendly. Definitely recommend.”
11AM - 6PM
1119 Alberni St, Vancouver
Watches
“Walked in today after a request from my sister in law to get a Rolex for my brother's upcoming birthday. I was shown to James and he began to help pick out the best options.He asked intelligent questions and was very professional, he had proper sales technique responding correctly after his sales probes, a lost art today.He made me feel like staying longer but unfortunately I had to get back to the office.Fraser”
10:30AM - 5:30PM
4376 Main St, Vancouver
Watches
“Came in with an idea for a birthstone necklace for my wife. Mitch helped make my ideas a reality. He helped adjust the design appropriately and made it himself. It looks amazing and she loved it!”
“Went to Lugaro today to purchase a watch . The customer service I received was outstanding. I went in with not a huge budget but the staff treated me with the upmost respect. I feel that it can be a bit intimidating buying a watch at some of these places but the staff at Lugaro treated me I feel the same as if I was buying a very expensive watch.”
“I have been shopping at Christine Jewellers for over 15 years and I have never once been disappointed with the quality of their jewellery. It is a family run business who has been in the jewellery industry for many years. They are people who I know I can always trust. They are reliable and are always eager to help. Whether it be earrings for my wedding, bracelet for Mother's Day, pendant for a baby gift and many other special occasions...I've done them all! My experience has always been nothing short of spectacular! I also find their pricing to be very reasonable compared to many competitors which is another reason why I keep coming back!My mom, cousins and friends have also been long time customers, so this just tells you how much we love them!! Alex is a true professional and always tries to keep up with current trends, bringing in new pieces and keeping it fresh for shoppers. Then there’s Andrew and Christine who are always there to answer all our questions! I have no doubt we will continue shopping at Christine’s for many more years to come! You MUST check them out to see for yourself!!”
10:30AM - 5:30PM
TERMINAL CITY TOWER, 855 W Hastings St, Vancouver
Watches
“I'd love to give a shoutout to the gentlemen from Terminal City Tower; Cameron, Connor, Jonathan and especially Marko for taking his time sharing his horological expertise and showing several pieces to my friend and I last Saturday.I just walked in to look at some watches and I left with a great experience. Next time I'll be in the market for a new watch, Rodeo Jewellers will be my place to go to ( I'm loving my new GS).”
“The staff, especially Kyle were very accomodating during our visit, they were able to explain and show us their beatutiful time pieces. Would definitely come back!”
10:30AM - 6PM
555 W 12th Ave, Vancouver
Watches
“Independent Goldsmith the Jewelry store you can trust. The owners and staff are really friendly, welcoming and accommodating. I had my necklace and diamond ring customized, the design and finish came out the way i expected with the appraisal certificate! So satisfied! Their work is amazing! They also do repairs with reasonable charge.I highly recommend this store, for customization, repairs etc. They have tons of jewelry selections that you can choose and they do layaway as well.”
“Enjoyed my visit to the Vancouver IWC Boutique. Russell was amazingly kind, helpful, and patient. He's very knowledgeable about IWC products, and gave great insight into choosing the right watch. Service was top notch during the visit, and following-up afterward. I'd recommend visiting the shop, and asking for Russell if you're interested in an IWC timepiece.”
“amazing service from Omar! It's refreshing to talk to someone who is enthusiastic about watches! he knew all relevant info on the watches that a watch collector would want to know! when I'm ready for my next watch, I'll go out of my way to purchase it from him. it's a brand I never considered, but just from his service, im sold on the brand, the classic fusion Magic black will be my next watch for sure!”
10AM - 6PM
387 Water St, Vancouver
Watches
“I ordered a jade necklace for my wife for our 35th anniversary. The package came quickly and she absolutely loves it, it's beautiful. Thank you! Will be ordering again in the future.”
10AM - 6PM
943 Seymour St, Vancouver
Watches
“I am absolutely obsessed! Worth the wait ! My bag is basically brand new . At first there was a shipping mishap which was quickly corrected by Christina . Christina was very helpful with sending photos and keeping me updated on where my parcel was . Very pleased and will definitely be ordering again .”
“I have been interested in the blue dial Duoface Reverso Tribute for quite a while. It was one of a few watches I plan to acquire but not sure which one to get first. Last week, while I was shopping around this boutique, I took an unplanned visit to this boutique and saw the Reverso in the real thing. Under the spotlight, it was amazing! I love this watch immediately. I moved the Reverso to the top of my watch list and came back to the boutique to buy it the next week. Charlie is such a wonderful person. We talked about watches generally, and he showed me the history of the Reverso and some very unique models, which I did not previously know. I enjoyed the visit, as Charlie was very friendly and chatted with me like an old friend. This watch immediately becomes my favorite in my collection. Will definitely keep in touch with this boutique for any new models that may be coming out in the future.Perhaps because of the angle of the camera, the watch looks bigger in picture than its real size. It looks absolutely perfect on my wrist.”
11AM - 6PM
1108 Alberni St, Vancouver
Watches
“My shopping experience at Chopard was EXCELLENT. Our sales rep Emily Choi demonstrated impressive product knowledge, humour, and patience for my mom and I, making us feel like VIPs even though it's our first time shopping there. We are EXTREMELY HAPPY for this Mother’s Day gift, mom is very very happy with her new earrings! Thank you to Emily again!PS other luxury retailers ("CC" at Holt!) should take notes from Chopard on how to properly treat their customers!”
10AM - 5:30PM
565 W Georgia St, Vancouver
Watches
“Took my Oris Aquis Titan in for a long overdue service, came back looking as good as new. Quoted 8-10 weeks to complete the work, but they finished in 6. All in all a happy customer.”
“I’m happy with the service I received for my Citizen Eco-drive watch. Nick was very pleasant and I’ll certainly return with repeat business in the future. Thanks!”
“I would recommend you deal with Jike. He was friendly, courteous, and very knowledgable. I was not on a waiting list for very long and got the watch I wanted. It was my first time getting a watch shipped like that and no issues.”
“I recently purchased the Girard Perregaux Laureato 38mm with a stunning copper dial, and I couldn't be happier with my experience at the Montecristo Downtown location.It was a long wait for this watch and Sunmi the sales rep followed up with me very well. It might be the first copper dial in the Western Canada.The sales person, Sunmi, was incredibly friendly and honest in her opinion on the brand and the Laureato collection in particular. Sunmi patiently answered all my questions, explained the watch's unique features and design, and gave me plenty of time to try on.I never felt pressured to make a purchase, but when I decided to go ahead with the copper dial Laureato, Sunmi made the process smooth and effortless. She carefully explained the warranty, the servicing requirements, and provided me with all the necessary documents and receipts.Overall, I highly recommend Girard Perregaux and especially at the Montecristo Downtown. If you're in the market for a luxury timepiece Sunmi with Montecristo Downtown is the one to go to.”
10AM - 8PM
737 Dunsmuir St, Vancouver
Watches
“We had a wonderful experience in David Yurman. Our wedding anniversary is coming and being on vacations from a small US city we were shopping for a diamond ring in Vancouver. Sells representative, Ms. Kendy Chan was the most helpful in finding exactly what we were looking for. However, at some point it became obvious that we will not make a purchase in Canada (12% tax rather than 6% and possibly duty on the border). Regardless, she gave us the most of attention. After returning to the US, we ordered the same ring from New York city. We were very impressed with Ms. Chan’s fantastic customer service and her dedication to David Yurman and its customers. Thank you Kendy. Thank you very much.”
“I’ve bought a few pieces in Montecristo for several years even when it was still in Victoria Drive. Every visit is a good visit. This time, I brought my ring for resizing. Dorison was really helpful and accommodating. She even cleaned the earrings that I bought from them before. Service is exceptional. Thanks, Dorison!”
“Feb 2, 2024. We went back to this Montblanc Alberni St store because we had received IMPECCABLE SERVICE FROM MUSI CIFTCI when my daughter bought her fountain pen and ink cartridges and my son bought his ink cartridges from him. MUSI IS TOTALLY PROFESSIONAL, WARM AND ATTENTIVE AND SO VERY CARING. We were disappointed that when we visited the store today that we could not once again see Musi’s beautiful and radiant smile BUT RECEIVED EQUALLY TOP-NOTCH SERVICE FROM LISA AND JENNY.We went to many Montblanc stores in Hong Kong and head office at Montblanc should give SPECIAL PRAISE to their staff in Hong Kong (various locations) and PARTICULARLY MONTBLANC ALBERNI ST FOR THEIR ABOVE AND BEYOND THE CALL OF DUTY EXCELLENT SERVICE. WELL DONE TO ALL YOUR WONDERFUL STAFF—thank you!”
11AM - 5:30PM
1012 W Georgia St, Vancouver
Watches
“I wanted to learn more about the Patek brand. The two employees in the boutique were generous with their time and knowledge. I thoroughly enjoyed my experience.”
11AM - 4:30PM
4500 Kingsway #1336, Burnaby
Watches
“Came here from a Google review and it was the fastest and cheapest service ever!!! $10 for a battery change and less than 5 mins of work. Quick and easy. Great service. Accepts Cash only.”
10AM - 6PM
1069 Alberni St, Vancouver
Watches
“I came in with the intention to view and try on a necklace I had seen online and was worried about the possible hovering or pressure the sales people would have on the customers. I was greeted with such professionalism by Lucas who was able to answer my questions without any hesitation. He was very knowledgeable and didn’t make me feel pressured while being in the store. I like how he has a business card in which I can purchase directly through him since he 100% deserves the sale from how great the service he provided was.”
“This location is by far the best location, from online orders to pickups in other cities, and online deliveries in different areas of Canada. I will be back. There is no doubt they know what they are selling, and their friendless was why I couldn’t help with the added discount of purchasing two pairs of earrings. Cheers.”
“I was having a tough time choosing a good gift for my family back at home. That is when Yash stepped in to help me out. All he asked was the age of the person I'm buying gift for and he instantly had the perfect options for me. He was really humble all through and his expertise with all the watches was impeccable. Fossil outlet always has such great offers going on and with such good sales people as well, Fossil is already my favorite store at Templeton.”
11AM - 7PM
723 Burrard St, Vancouver
Watches
“I had a wonderful time shopping at Tiffany with Luc yesterday. He was very helpful and showed me many gift options for my friend's baby. I also bought a pair of earrings for daily wear. Shopping with him always takes my experience to the next level!”
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“Excellent watch repair/ battery replacement shop. Battery for my Mom's phone was replaced quickly & professionally while I waited. Recommend this business for fair pricing, location and expertise.”