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“This is a nice-looking store for kids. I saw a lot fashionable clothes for children and at good prices too. I even bought a few of their garments at the Children's Palace in Abbotsford.”
“Almost a 1 star experience, but was saved by Krista
Bought a bassinet at Once Upon a child, when we brought it home we realized it was just a bit to big for the space. No worries though, because they have a 7 day return policy which is explicitly lists equipment on the receipt as returnable.
Two days after purchase I bring the bassinet in with the receipt and start the return process. When we attempt to complete the return it's declined as too large of a return. The cashier, Krista calls her manager on the phone for help who tells her that equipment is only refundable for store credit, despite what was on the receipt and on the multiple signs at the cash register.
Krista then calls the owner and doesn't hear back. So she takes it into her own hands and finds a way to give a refund by breaking it into smaller chunks.
To the owner & manager - please fix your policy and/or signage, you nearly lost a new father as a potential life long customer, only Kristal's quick thinking saved the customer relationship.”
“These clothes are amazing. My son turned me into it. Soft, well made and inexpensive for a quality product. My 95 year old father is now wearing clothes from here for comfort and fit. One of my rare 5 stars.”
“H&M is a great spot for anyone looking for fast fashion. The clothing is cheap, but the quality is low. The staff is friendly and the store is clean. There is a ton of variety, which is great for anyone on a budget.”
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
“I just wanted to comment here on the excellent attention Melissa had with us, always with a smile and trying to help us with all queries, I would definitely make the trip here again just because of her excellent customer service.”