London Drugs is a Canadian-owned business focused on customer satisfaction, with stores across Western Canada. The store offers a wide range of products, from computers and cameras to kitchen gadgets and pharmacy items, often with good sales. A vast majority of the time, they have what customers are looking for. Services include in-store, at-home, or remote tech support for setup, repairs, virus removal, and data transfers, with authorized repairs for many major brands. They are also an Apple Authorized Service Provider. The pharmacy is very helpful and provides a lot of information. Passport and ID photos come with a guarantee.
Customer service is frequently praised as the best, with staff described as very helpful, kind, friendly, professional, and dedicated to a superior shopping experience. Employees are known to stand by their products and correct errors kindly, which builds strong customer loyalty. While most staff are awesome, there can be rare instances where service is not helpful. Customers should be careful and check medication packages before leaving due to isolated incidents of theft. The business is appreciated for its reliable service across many departments.
David from the photo department went above and beyond to fix my phone. Really appreciated his professional customer service and speed at fixing my phone perfectly just in time for my trip!
September 2026
Nice cashier and perfume sales person near closing time!
September 2026
Ryan from the pharmacy is wonderful. He was extremely kind, patient and thorough with all my questions and concerns and went above and beyond helping me.
