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“This place has quickly become our go to for all baby products. Super friendly and knowledgeable staff, and they stock lots of Asian brands that aren’t available at other big name stores. They also offer package pricing for many big ticket items that aren’t offered elsewhere.”
“I took my girls shopping at Old Navy recently. We were looking for a particular size of pants for one of my daughters and couldn't find them. Summer surprised me by coming over to offer her help to us check her stock before I even had a chance to ask for help! She even told me there are colours to choose from, which I was not aware of. When Summer found that there was not any stock at the store, she suggested that I take the pants to the till and ask the staff to help us order the right size on-line. She told me that the pants will be shipped to our home and shipping would be free. I was delighted at how easy it would be and purchased two pairs that day. I really want to highlight Summer's exceptional customer service because usually, when I go to a store, it would be hard to look for someone to help me. and even when I got hold of someone, sometimes they are not very helpful. They either don't want to help or don't try very hard. But Summer is different. She overheard my conversation with my family and took initiatives to help. She wore a smile on her face the whole time. Thank you, Summer! And what a nice name you have got = )”
“Luciana was absolutely fantastic. I told her what clothing I needed and she showed me all my options. She helped me find everything I needed. I will be going back to Old Navy Metrotown the next time I need clothing. Thank you Luciana, for your awesome assistance.”
“Best places for kids and they have variety of stock for boys too. Employees are also very helpful especially (Madhav) he helped me in finding the right size of my jacket and suggested me some other new stuff.”
“I finally made it to Isola Bella Chilrden's Clothing store which shares the same name as a beautiful island town in Sicily. It is a quality European-style clothing store for kids from newborns and toddlers and older kids and it is a great place to find quality gifts. I wish they had more selections in colours and is not so economical with the shopping bags with their business name on them. I'd have been happy to pay for a clean shopping bag for a gift I purchased from the store.”
“Visited Urban Kids on Saturday morning and had a great experience.The store is well-organized, with a lovely selection of trendy and comfortable kids' clothing. The staff was friendly and helping. Definitely a great spot for stylish and affordable kidswear.”
“This is a good clothes boutique. It has some nice casual ware for reasonable prices. The staff are quite professional as well. If you are ever in the Metrotown mall, I would check this store out.”
“Shopped here tonight with my daughter and had the best experience with Megan, the store manager! She was so lovely, fun and super friendly, especially with my 5 year old! They both chatted away about make-up and some of their favourite lingo(Slay!)!! It was super fun to watch! Thanks Megan for your exceptional service and attitude!
There was also a male sales associate working, I did not catch his name but he was very nice as well, helpful and knowledgeable of merchandise and prices!
Clean store, great prices for the items I bought and excellent customer service!”
“Lots of cute clothing with great selections. Patricia was super helpful and friendly. She truly enhanced the shopping experience. Look for her if you need help :)”
“Excellent selection of traditional Chinese clothing for girls and boys in children's sizes at very reasonable prices. Perfect for a Chinese New Year's Celebration or a Chinese style wedding.”
“I had an amazing experience to shop there. An associate named Vanshika was so polite and efficient in helping me throughout my shopping, from the fitting rooms to finding correct size. I would definitely shop there again!!!!”
“The Old Navy Outlet at Tsawwassen Mills in British Columbia is a prime spot for those seeking stylish, affordable clothing. Situated within the expansive and modern Tsawwassen Mills shopping center, this outlet offers a vast array of apparel for men, women, and children. Shoppers can find great deals on wardrobe essentials like jeans, t-shirts, and activewear, as well as seasonal fashion items and accessories.
The store’s spacious layout and well-organized displays make browsing a breeze. It is clean, well-maintained, and features an inviting atmosphere. What truly sets this location apart is the exceptional staff, especially Menka and Muskan, who are frequently praised for their helpfulness. They go above and beyond to assist customers, whether it's finding the right size or suggesting outfit ideas.
Frequent sales and promotions provide even more savings, making it a favorite among budget-conscious shoppers. The variety of styles caters to different tastes, ensuring there’s something for everyone. Being located within Tsawwassen Mills, visitors can enjoy a full day of shopping, dining, and entertainment in one convenient location.
Overall, the Old Navy Outlet at Tsawwassen Mills is a must-visit for anyone looking to update their wardrobe with quality items at unbeatable prices, enhanced by the outstanding customer service provided by Menka and Muskan.”
“This review is provided on 1/24/2026 based on interactions observed with the team at Uniqlo CF Richmond Centre.
I visited the store before 6PM to return a purchase. While waiting in line, I had the displeasure of having to listen to a belligerent customer belittle the staff (and I think the manager on shift). From what I could hear, her grievance laid with how Uniqlo policy prohibited her returning something for which she was unable to produce a receipt for. She repeated multiple times that she or her mother had bought the item at a different location and wanted to return it, all while mentioning that the receipt was lost. When the manager calmly presented the store's policy, she escalated, raised her voice, and spoke in a condescending manner. While I grew more frustrated with the interactions unfolding, I thought it best to only step in if it got truly out of hand and the Uniqlo team calmly and professionally handled her.
I can't believe people like this exist, asserting their own version of store policies to the very people who work at the store itself. The icing on the cake was when I learned that all this bickering was over ordering a DOUBLE XL piece of clothing.
Again, bravo to the team for tolerating her and handling her tirade so well. If it were me in their shoes, I certainly wouldn't have been able to!
(PS she was wearing what looked to be at least a XXL green jacket. She reminded me of Tahm Kench.)”
10AM - 9PM
4800 Kingsway, Burnaby
Childrens Clothing
“I know this sounds crazy but it was my first time at this store and I never wanted to leave! This place has something for everyone but on this day I decided that the only person that mattered was me (for once in my life) and I took full advantage of that! I purchased some of the softest, coziest, fashion forward clothing I've seen in a long time at very reasonable prices and the staff was lovely. I will definitely be back!”
“Good quality clothing that lasts, not an outlet so all items like on website are here and even if the new hires don't know everything, the managers are around with the knowledge you need!”
“Super friendly staff. Visited last Sunday and had great service from staff. Phone call to the store was answered promptly and stock was checked quickly and painlessly. Was worth the drive in!”
“After Carter's ecommerce completely messed up my order, I was told to go to the store by customer service.The store itself is very neatly laid out, with plenty of options and signage.However, I would like to thank the assistant manager Maria, who solved my case. She was extremely helpful and provided a great level of service! She even helped me pick out some clothes!”
“Such a cute kids clothing store! Everything is so well-picked — stylish, comfy, and great quality. The staff is super friendly and always happy to help. I always find something special here for my little one. Love this place!”
10AM - 9PM
Kingsway #4700, Burnaby
Childrens Clothing
“The quality of Zara clothes is generally good, especially considering their fashionable designs. Fabrics feel comfortable and well-finished, although durability can vary depending on the item. Some pieces, such as blazers, coats, and dresses, tend to last longer, while basic items like t-shirts may wear out faster with frequent use. The fit of Zara clothing is usually flattering and tailored, making it popular among young adults and working professionals.”
Childrens Clothing
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“Locally owned, cute products, amazing team and keeping my kids looking fresh all the time! What more can you ask for from a mom and pop style children’s store? Pop in for a visit, you won’t regret it!”