Old Navy is a family-friendly apparel and accessories brand offering a wide range of products, including jeans in 180 sizes, cozy fleece, and popular activewear. Customers appreciate the helpful and attentive employees who make shopping enjoyable. Recent reviews highlight the excellent customer service, noting staff members like Harleen, Luciana, Pedro, Krisha, Anika, and Racheal for their kindness, patience, and willingness to assist. Many shoppers felt comfortable and valued thanks to the staff's energy and helpfulness. The store also provides convenient free pickup services for online orders, making it easy for customers to shop. Masks are required for in-store shopping to ensure safety.
I go to Old Navy once in a while, not expecting anything special, but I want to leave a 5 star review for an associate named Rose. She was super nice and helpful, and told me about a discount on some of my items that I had no idea about. Great service, thank you lots!!
May 2026
I am so thanfull to Jaineel, he helped me in finding out the apparels and looking in their inventory as well... thanks jaineel 😃
February 2026
Mr SKY did a good job to find the nyc collection of stuff…good customer service
