Duncan Hyundai
Hours:
2801 Roberts Road, Duncan BC V9L 6W3
Hours
About Duncan Hyundai
Duncan Hyundai is highly praised for its friendly, helpful, and professional service. Customers often mention that the staff, especially sales associates like Simon Young and Jordan, go above and beyond to make the car-buying experience easy and enjoyable. Simon Young, in particular, is recognized for his attentive and knowledgeable approach, taking the time to listen to customer needs, explain vehicle features, and follow up after the sale to ensure satisfaction. Many reviews highlight how Simon did not try to upsell but showed vehicles that fit the customers’ budgets and preferences, making them feel valued and respected. The process of purchasing a vehicle is described as stressless and efficient, with some customers able to drive their new cars home within a few hours after test driving. Despite construction chaos, the sales team is commended for their good service and responsiveness. Customers appreciate the honest and straightforward communication, especially first-time buyers who felt taken seriously and well cared for. The delivery process is often praised, with staff carefully guiding customers through vehicle features and setup. Overall, Duncan Hyundai is seen as a dealership that offers excellent customer service, knowledgeable staff, and a positive experience, making it a preferred choice on the island.
Most Recent Reviews
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May 2026
Went to Duncan last Sunday to view a Hyundai Santa Cruz at almost closing time. Tanvi came out to meet us and took me for a test drive. She was very informative and attentive very pleasant to deal with, Unfortunatly my color choice was not on her lot, If it was it would have been a sale with her that day.
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September 2026
Simon Young sold me my car!
He was so kind and patient with me while he explained how to use the car’s technology
He was lovely to my mom and kids who were with me during the shopping experience
Highly recommended Simon while shopping for your next vehicle 🤩
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September 2026
First rate, low pressure purchasing experience with Mits, our sales person. Knowledgeable, friendly, and patient during the walk through. All together, Duncan Hyundai showed great customer service. Would recommend to friends & family.
More Comments(187)
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Duncan, British Columbia
