Aerie

Women's Clothing
Hours: Aerie, a local store in Kelowna, has received mixed reviews from customers. While some customers have praised the store's kind and helpful staff, others have reported poor customer service, particularly from the store manager. The store is described as nice, with customers, especially young girls, enjoying the products. However, one customer had a negative experience with the manager, who was rude and dismissive when the customer tried to claim a tax exemption. The manager reportedly ignored the customer's proof and insisted that they were wrong. Despite this unpleasant encounter, other customers have had positive experiences at Aerie. They have found the staff to be caring, welcoming, and helpful, both in-store and with online orders and returns. Customers have appreciated the staff's patience and product knowledge, which has made it easier for them to find the right fit and style. Overall, Aerie seems to offer a mix of positive and negative experiences for its customers. While the store and its products are generally well-liked, the behavior of the manager has been a source of frustration for some. The store's management may want to consider addressing this issue to ensure a consistently positive customer experience.

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1. Kelowna, British Columbia