The Nanaimo Running Room is a welcoming store with friendly and knowledgeable staff dedicated to helping runners find the right gear. The team is skilled in shoe fitting and provides helpful advice, ensuring customers leave satisfied. The store offers high-quality shoes, primarily focusing on premium models from well-known brands, though some customers have expressed a desire for a wider selection. Customers appreciate the personalized service, especially when trying to accommodate specific needs such as orthotics or wide feet. The staff’s genuine effort to find suitable shoes is often highlighted, along with their fairness in handling returns and exchanges, even beyond the standard warranty period. Located in the heart of Nanaimo, near landmarks like Harbourfront Walkway, the store is part of a vibrant running community. Many customers have been loyal for years, regularly returning for their running needs. Overall, the Nanaimo Running Room is praised for its helpful staff, quality products, and positive shopping experience, making it a trusted spot for runners on Vancouver Island.
I had an issue with a return, but it was fixed at the end.
May 2025
Very helpful staff! High quality shoes. Limited selection to only premium models from each brand. Would like to see a bit more selection.
March 2025
Been here twice in the last year and every time I come the staff has been helpful and very informative. Really happy with my purchases and service I receive at this location.
