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“My husband and I drive down from Whistler to upgrade his phone to a newer model. Nathaniel was very friendly and helpful. Thank you for making the process so smooth!”
“I received excellent service from Yatin. He was courteous and friendly. He gave me good feedback about the decisions I made. I feel I got a great phone at a great price. I am a happy Telus customer.”
“Prabh was very helpful in helping me look at how I could upgrade my phone while keeping my current plan. Although we couldn’t due to technicalities, he did help me make sure I left with a new phone at a great price. He was very kind and patient while I hummed and hawed over my options.”
“Hesam is the best employee at this branch and he was spending hours with me and I am so glad that I purchased devices and plans. I strongly recommend everyone to go to Heaam”
“Freeman is the GOAT. I've been to other Freedom Mobiles and have had some poor experiences with associates being pretty antagonistic to my questions. But Freeman was personable, professional, knowledgeable and super helpful going through the ins and outs of plans, setup, esims, travel.
It's been years since I've bought a new phone and he made the process pretty seamless without trying to oversell anything unnecessary.
Give the man a raise!”
“Exceptional customer service in person at Pacific Centre. Thank you, Daniel! Visited to return a cable box, and he helped significantly improve several aspects of my home TV and internet package. Very pleasant and helpful.”
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“Great service from Saeeda and Samame! They were very attentive and insightful when trying to solve the problem with my phone.
For context, I was having trouble transferring my old phone number to my new phone. I had visited the kiosk two times prior to fix the problem but it was not made clear how to fix this issue after these visits. Luckily, today, Saeeda and Samame were super helpful and successfully transferred my number!”