10AM - 8PM
1143 Robson St, Vancouver“As a long term Bell Mobility subscriber, due to their incompetence we were looking for a different cell provider, enter Telus. The service rep that helped us was Anish, he was fantastic. He resolved all of our issues in moving from Bell to Telus. The service that Anish provided was incredible, I actually told him to walk up the street to Bell and give them customer service training. Well done Anish!”
10AM - 7PM
700 W Georgia St Unit Z019, Vancouver“Rob helped me out to get the only one and only Google 8 pro 256 GB at the same day upon switching over from fido to Rogers. He made it so smooth and professional. The perfect customer service how it should be. I've been to other two Rogers locations one in metrotown and other in Coquitlam center very rude and not helpful agents and managers. Thank you Rob for making things like getting a new phone an exciting and not stressful experience. I appreciate it.”
“I wanted to express my gratitude for the exceptional service I received from Freeman. He not only assisted me in upgrading my device but also guided me seamlessly through the entire process. Freeman's kindness, friendliness, and utmost professionalism stood out. His dedication went above and beyond, making me feel truly special. I was so impressed that I ended up purchasing all my accessories from your store. I highly recommend Freeman and believe he deserves recognition, perhaps even a raise, for being such a valuable asset to Freedom Mobile.”
“Exceptional customer service in person at Pacific Centre. Thank you, Daniel! Visited to return a cable box, and he helped significantly improve several aspects of my home TV and internet package. Very pleasant and helpful.”
“Mohammed at Clearwest Solutuons/Telus was a big help and patiently explained all the fine details of my new plan and device contracts..It was a smooth process and he was able to answer all my questions in a timely manner, as I only had a short window of time to spend on store.”