The TELUS & Koodo Store on Cambie provides excellent service and expert advice. Customers report a seamless transition when changing providers and describe receiving top notch, outstanding, and highly recommended service. Staff are noted for being knowledgeable, helpful, professional, pleasant, respectful, kind, and patient, explaining everything perfectly. Employees frequently go above and beyond to fix issues, including with software updates, data transfers, and activating services. The store is commended for helping customers get great deals on phones and for patiently working through complicated processes, such as porting a mobile number. Customers leave knowing how to use their new devices and state they would not hesitate to return for more excellent service.
