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“Me and my wife are extremely happy by the service of Khalsa Credit Union Branch of 128 street, Surrey. When we have difficulties to get mortgage from other banks, Khalsa Credit Union helped us and sanctioned our house loan with a reasonable interest rate. The team is well experienced, knowledgeable, well mannered and helped us to understand all aspects of our mortgage. I strongly recommend their service for my friends who want mortgage to buy their dream homes.”
9:30AM - 5PM
10541 King George Blvd, Surrey
Credit Unions
“(Translated by Google) They are kind and work quickly.Also, I felt good when I saw that they responded very kindly to the elderly.(Original)친절하고 빠르게 일을 해주십니다.또, 연세 많으신 어른께도 매우 친절히 응대하시는 것을 보고 저도 기분이 좋았습니다.”
“I was unsure where to post this but my review is for Lindsay Wark who is a tri-cities Mobile Mortgage Specialist. She was efficient, easy to work with and worked hard to make our first mortgage process as seamless as these things can be! I would highly recommend her. Thank you, Lindsay!”
9:30AM - 5PM
531 North Rd #105, Coquitlam
Credit Unions
“I am very happy with their services kindness and willingnes to help. Never had any problems and always appreciate what vancity stands for giving back to community...”
“I have been dealing with this branch for over 11 years. It is always a 10/10 experience. Special thank you to Yasmine and Joe at this branch. You guys have been awesome.”
“I had a great experience with opening up my account at Vancity. Khyati Patel was very professional and helpful. Her customer service is very good and she saved us a lot of time. Even we were late but still she treated us with a big smile and cleared all our queries.”
“wooooow a beautiful place, thank you to Mrs FRO she is an Amazing lady with so much smile on her face and very polite to customers.she assisted me in every step of the way with so much passion I really enjoyed my stay in Vancity bank Surrey Center. Thank you so much you and your colleagues you guys are the best”
“Excellent service ,We met with the financial advisor Mr Tarman Toor and can tell you he is very professional.We were even welcomed by the bank manager as first-time customers.”
“The staff are knowledgeable and friendly, the location is convenient, it has longer hours than many other branches and I have never had to wait in line for longer than five minutes. My only complaint is that the ATMs at this branch are quite old and still uses an envelope system. Some branches have new ATMs, so I hope that Pinetree gets them too soon. If you have an issue with a Visa that doesn't require identity verification, it's better to call the number on the back of your card, as the branch staff act as an intermediary with their call centre. Also, don't assume that personal information on forms is correct, as employees manually input it instead of having it auto filled, so typos sometimes occur.”
9:30AM - 5PM
19800 Lougheed Hwy. Unit 320, Pitt Meadows
Credit Unions
“I want to give a huge shout out to Mike Pratt at the Meadow town Centre. We are fairly new clients after 30 plus years at Scotia McLeod I have never felt so looked after and secure in my investments. Mike called us three times during the last few weeks of such market volatility to calm us but more importantly had us move products to make the best of a very bad situation and to take advantage of all opportunities to regain Any losses. I can’t say enough about how comforted and looked after we feel. Thank you Mike Debbie & John Merrittt”
“I came into the branch today to ask if I could be credited back for a late charge which in all honesty was my fault. Without argument they credited me back. I felt this deserved 5 stars ❤️”
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“This bank provides an excellent customer experience on every visit. I have been a customer for many years. The level of service has always been to notch. They are a full service institution and I have not found a service they cannot provide. At the larger institution I leave feeling like I'm an opportunity for them to charge excess fees. The Community and Credit Union's full service package, at a reasonable cost, eliminates this feeling . The type of service they provide is getting harder to find.”