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“We are really happy with the great customer service that we received from MJM team, especially Paul who helped us through the shopping and payment to make our purchase easier. Good looking and quality product also organized shipping and handling team. Thanks MJM for providing quality services and products.”
“I just recently had sofa cushion made for my
sofa. Not only did they match the fabric exactly, they also made it in speedy time. I am very impressed with the outcome. I will definitely come back again!! Thank you for also following up the next day, much appreciated”
“I purchased a mattress recently, Im very happy with my experience.The service was excellent and professional. I highly recommend for their products and services.”
“We had a wonderful experience at MJM Furniture. Josie was incredibly patient, helpful, and knowledgeable. She took the time to explain everything clearly and walked us through different options based on what would work best for our family. We never felt rushed or pressured, and she genuinely listened to what we were looking for.
Thank you, Josie, for making the whole furniture-shopping experience so easy and pleasant. We really appreciate your excellent customer service and would definitely recommend asking for her when visiting MJM Furniture!”
“5 Stars for The Brick delivery team!
Even though I wasn't home right at the delivery time and arrived 5 minutes after them, they were incredibly professional, polite and understanding. No rush, no complaints just a smooth and careful delivery. Great service, thank you!”
“We were looking for something a little obscure for a Halloween prop we’re building and Jill went completely out of her way to help us. Even loaning us her measuring tape while we wandered around trying to piece together a plan. She was amazing. We even found what we needed at less of a cost than we were anticipating.”
“Thank you Sukhi for the superior customer service. I was between the bricks and sleep country. It was sukhi’s great customer service that I chose sleep country over the bricks.”
“I had a genuinely fantastic experience at Sleep Country, largely thanks to Andres.
He was exceptionally kind, respectful, and patient throughout the entire visit. Even though it was closing time, he stayed an extra 20 minutes past hours just to make sure I had the time to choose comfortably. I even offered to come back the next day, but he insisted on making sure I didn't feel rushed at all—zero sales pressure from start to finish.
During the purchase process, we ran into a hiccup when we found out another location had already marked down the specific mattress I selected as sold. Instead of letting that ruin the experience, Andres immediately resolved the issue by offering a great discount on an alternative model to make up for it. That level of customer care and quick problem-solving is rare to find.
One tip for future buyers: if you need both an old mattress and a box spring removed, make sure to negotiate this upfront. Standard delivery and removal runs about CAD 99, but that policy only covers removing a single piece at delivery. If you want the second piece taken away as well, they typically charge an extra CAD 120 unless you bargain to have both bundled in for a more reasonable price.
Overall, a very positive experience thanks to Andres going above and beyond. Highly recommended!”
“Me and my partner went to this store recently for the first time to purchase a mattress. When I always go to a new store , I’m hesitant on what kind of service will I be receiving but upon entering Roxanne greeted us nicely and guided us very professionally to find what works best for us!
We are very pleased with her service to us as it made the whole process very smooth and easy to choose.
She was very informative as well and we got to know all crucial info needed.
Thanks for that!”
“I love coming here as they have a wonderful selection of jellycats! Some they have are super rare and hard to find. The company is also Canadian so it’s nice to support.
Everytime I bought my jellycats Beena was working and I always have the loveliest time chatting with her. I absolutely love her friendly and kind energy and her customer service skills are outstanding. Thank you so much Beena for all your help in choosing my jellycats and fueling my addiction hahaha”
“I had a really great experience at the brick,
Kiran was really nice and kind, she was so patient and she helped me choose the best furniture, i am definitely coming back and i hope to have kiran as salesperson again !!”
“I was skeptical shopping at Sleep Country because I figured it would be overpriced and pushy sales, but I was impressed by the customer service we got from Brock. He was honest and was able to price match to a better deal. Great guy, very knowledgeable.”
“We had a great experience buying our sofa and dining table here. Dana was very friendly and helpful in finding the best options within our budget. Samir and his colleague were also right on time, quick, and professional with the delivery. Thank you to the whole team🙏🏻”
“Matin worked tirelessly to get a mattress package that was beneficial to the both of us, was very polite and not pushy at all.
I’d highly Ashley Homestore.”
“Sleep Country, 100th & 152 st Surrey.
My daughter & I visited the store June 19/25.
We were graciously greeted by Rocky.
I was looking for 2 twin beds, not sure what I really wanted. Rocky asked me a few questions to give him an idea of how I slept, firmness of a mattress etc.
He was able to show me several different options, with absolutely no pressure in making a rushed decision. Rocky is very knowledgeable and was able to answer all my questions, and added some extra pointers, which helped narrow the decision down.
My daughter had been putting off purchasing a new mattress for herself, and Rocky was able to show her mattresses in her budget as well.
He was so patience & kind Rocky made our shopping experience, relaxed and easy to make a decision.
Thanks Rocky you are a valuable employee.
Iris & Sara”
“Purchased 2 mattresses today from Orane. What a pleasant, knowledgeable gentleman. Super happy with his service and patience with our children bouncing around mattress to mattress. Great experience and would definitely recommend. Thank you Orane :)”
“I just got myself a king size mattress and I'm over the moon about it! Let me tell you, the customer service I received was absolutely incredible. Sara went above and beyond to address all of my inquiries and cater to my every need. If you're in the market for a new mattress, I can't recommend enough supporting a local business. Trust me, their prices are unbeatable in the lower mainland. So, skip the big stores and give them a shot! You won't regret it.”
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“We had a wonderful experience at Sleep Country, thanks to Dave’s excellent guidance and care. Dave answered all our questions and really helped us make a decision we felt confident about. There was a good balance between getting helped and feeling like we had some space to make our choices. Thanks for everything!”