Chit Chats is a 100% Canadian-owned and operated shipping service dedicated to helping Canadian entrepreneurs save on shipping costs, with reductions of up to 74%. The company offers an easy-to-use platform that connects online stores with fully tracked, low-cost postage rates, while allowing businesses to print postage at home without monthly fees. Chit Chats Insurance provides affordable coverage for shipments, ensuring peace of mind for customers.
The Richmond branch is particularly praised for its reliable and efficient service, catering mainly to small businesses and e-commerce sellers. Customers appreciate the friendly and knowledgeable staff who assist with shipping inquiries and provide guidance. The facility is well-organized and has convenient drop-off hours, making it suitable for busy entrepreneurs.
Many users report consistently positive experiences, highlighting the competitive pricing and substantial savings compared to traditional shipping methods. The staff's attentiveness is noted, with instances of employees catching errors that could lead to lost packages. While some customers encountered issues with estimated shipping times, the overall sentiment reflects satisfaction with the service. Chit Chats is recognized as a valuable resource for small businesses seeking affordable and dependable shipping solutions, making it a top choice in the Richmond area.
They are so kind and helpful. I go there pretty much everyweek. I love this place.
June 2026
I had a great experience at the Richmond location - friendly, helpful, and decently priced. It was my first time using the service and the person assisting me walked me through setting up the account and processing a shipment. My shipment was to the US, and Chit Chats was way better than using Canada Post + Zonos Prepay.
April 2026
Great alternative to Canada post, especially if you ship to the US. They have an option for CUSMA sertification for my handmade items that I ship to US regularly. Their website easily links to Etsy, so shipping label creation is quick and easy. Prices are competitive. I recommend this company.
