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September 2023
They have terrible procedures...It takes almost an hour to close an account I don't need and have not used for a while ...The same task took 5 minutes at TD BankGoodbye HSBC, I hope not to need you EVER again...
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September 2023
Trying to get my card from HSBC Hong Kong sent to Canada is needlessly complicated. Thanks to Yoko Chan, the Premier manager that helped me verify and send my documents. Much better service than the Aberdeen location, who wouldn't even try to help me. 5 star review for Ms. Chan, negative 5 stars for HSBC as a "global" bank.
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July 2023
I would give negative stars if I could. waited 40mins in line to see a teller. Took almost AN HOUR to have 3 drafts issued from my account. Are they making papers from scratch at the back?!??! It’s 2023 and how is simple banking transactions like this still so difficult at hsbc. I cannot understand.
