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“Ever since I came to Canada, I have been a TD customer. I like TD because of its variety of products and services that once helped an international student like me. TD Bank has been in the industry for years and you would feel that your account is secure with them, that is also why I kept my account with them until now. In this branch, I was assisted by one of their associates, Stephanie Chua, and I commend her service! I needed to deposit some checks and open/convert my account and she was product knowledgeable and service efficient. She knows her job well and responsive in my queries during my entire visit. Great job and keep it up!”
“Alex and Danna were fantastic. They helped me so efficiently and they were super polite. Gave me the best rate possible and were so responsive and respectful. Five stars for sure”
9:30AM - 5PM
6011 No. 3 Rd, Richmond
Banks
“Shuqi was very helpful and knowledgeable in getting our accounts opened with CIBC yesterday. She was friendly and willing to listen. She explained in details about the features of different types of accounts and main things we should pay attention to in future. CIBC should be proud of staff like Shuqi.”
9:30AM - 5PM
5900 No. 3 Rd #100, Richmond
Banks
“I opened 2 new accounts and had a drama free experience. Hugo H. was the accounts representative for the branch, did his job professionally, straight to the point, no wasting time, & no cheap salesman talk.”
“I would like to thank Shirley Lin for trying to help with my credit card verification issue. She showed her patience, care and professionalism to customers. Thank you.Separately, I had the worst customer experience with BMO credit card centre, but it has nothing to do with this local branch.”
“Not sure why this bank is rated so low on Google but this is the better TD location in Richmond. They’ve been friendly, patient and competent - not much else you can ask for from a bank.”
9:30AM - 4PM
11666 Steveston Hwy, Richmond
Banks
“I recently came into the Ironwood Plaza branch to open a business account and had a very pleasant experience! The small business advisor was able to provide the best solution for my organization. She also listened to my needs and helped me provide solutions to several of my clients. Highly recommend this location and the friendly and professional staff!”
9:30AM - 5PM
11600 Cambie Rd., Richmond
Banks
“I have been through my share of local banks. This location is hands-down, the BEST in customer service. Jennifer R. is my go-to for all my daily banking needs. She is very attentive and and knowledgeable. A++”
“We had the opportunity to meet with Kevin Chen regarding our banking needs and we're really impressed by his professionalism and kindness. I wish all banking customer support are like him..His impeccable attention to detail is next to none. We applaude him.??”
9:30AM - 4PM
6300 No. 3 Rd, Richmond
Banks
“I would love to give 5 stars to the bank for having employees like Victoria Chiu. She helped me today in getting the documents for immigration purposes without taking a lot of time and with all the information I needed. It took 1 hour to get the same thing done at other banks. She is very smart and knowledgeable. 5 stars to Victoria. Thank you so much”
9:30AM - 5PM
11200 No 5 Rd, Richmond
Banks
“Special thanks to Ms. Hemal for assisting us today. Great service and very accommodating to her clients. Continue being passionate on your job and being helpful to others. Godless Ms. Hemal. ?”
9:30AM - 5PM
10111 No. 3 Rd, Richmond
Banks
“We’ve dealt and currently dealing with Roshan Jaswal of RBC and he’s amazing. He’s knowledgeable and able to work with us to what best works to our best interest. He replied to emails promptly. We are just regular people but he made us feel very important and valued.”
9:30AM - 4PM
4940 No. 3 Rd #112, Richmond
Banks
“If you only have simple basic questions, the advisor at the Alderbridge branch can definitely help you with no issue. But if you have any complex questions regarding to your accounts or fees, you better reach the Richmond Center branch or contact the number on the back of your Scotia card because that's what the advisor at the Alderbridge branch suggested me to do. Don't waste your valuable time at this branch unless your questions are simple and basic.”
9:30AM - 5PM
6400 No. 3 Rd, Richmond
Banks
“Love that they usually have someone who greets you with a friendly hello and a smile when you walk in. Also love that they leave their outer doors open after hours so that you can access the bank machines (unlike TD bank at Granville and No 3 Rd who don’t let their customers access the bank machines after hours!!)”
9:30AM - 4PM
8060 Westminster Hwy, Richmond
Banks
“Visited several times, the branch is tidy and clean, and the staff is friendly. Maggie, in particular, was patient and knowledgeable, she helped me a lot with a couple of things.”
“Their service is fairly good. It is a very good option if you need international banking.Not sure about the poor comments here. To me, quite satisfied every time I visited here.Aberdeen Centre has free parking. Some of them are dedicated for HSBC customers.”
9:30AM - 5PM
3880 No. 3 Rd, Richmond
Banks
“We came to Richmond from Saskatchewan for the bank record of a $200,000 draft cashed eight years ago. After having a very disappointed experience at the other branch on No. 3 road. we came here. Ms. Qian offered excellent customer service by reaching out to the back office and her branch manager many times. We finally got the results which is related to a police involvement. Good Job, Ms. Qian. Hoping all BMO bank staff are as wonderful as you. We greatly appreciate your help!”
“delivered over 75 years of simple financial help and look forward to delivering 75 more. They’re Canada’s largest credit union by membership with over 52 branches serving 543,000 members in Metro Vancouver, Fraser Valley, Vancouver Island and the Okanagan.”
9:30AM - 5PM
4791 Mcclelland Rd Unit 1605, Richmond
Banks
“I recommend it, my first contact with a bank in Canada and I consider it successful. Special thanks for Mary's professionalism and good human attitude. Yesterday, Mary spent more than 30 minutes with me, and today she familiarized me as much as possible with the financial banking system of Canada and opened an account. After this interaction, I feel protected and trust this bank. Mary everything is cool, thank you very much. As for the bank itself, the conditions are good, I will check it in practice ??”
“I would like to thank Annie for helping me out today. She went above and beyond to help me with everything regarding my immigration forms required from the bank. I would have given 5 stars for her, however, I feel that the bank should keep templates for this and help other customers in the future. However, Annie is a star and I felt very happy when I left the bank. Thank you so much”
9:30AM - 5PM
8171 Ackroyd Rd, Richmond
Banks
“My wife & I have been going to this particular RBC Branch for over 20 years. But recently we have been working directly with Lynn, who has been helping us with all our banking needs. She has been outstanding, extremely knowledgeable and very professional person to work with. We had the choice of going with other big banks. But thanks to Lynn and her professional service, we are staying with RBC. Kudos to her...!!!! keep up the great work...!!”
9:30AM - 5PM
3740 Moncton St, Richmond
Banks
“Roxanne and the team at this branch went 100% over and above my expectations in helping me manage my Dad's finances both when he was in the hospital and after he passed away. They made what was a horrible situation for me a little bit easier, especially as I live in a different province, and I cannot thank them enough for their professionalism and kindness.”
9AM - 6PM
10151 No. 3 Rd Unit #113, Richmond
Banks
9AM - 8PM
3779 Sexsmith Rd Suite 2100, Richmond
Banks
“Wilmer was very patient and friendly with me. He made my experience excellent and he even recommended me difference credit options which I didn’t know was available”
9:30AM - 5PM
6168 No. 3 Rd, Richmond
Banks
“Long wait time. I was lining up on the fourth place and it took me around 30 minutes to get to the counter. There are nine counters that can serve clients, but only four of them are opened which is not the normal case because most of the time they only open two or three counters.Not sure why HSBC doesn't open more counters when it is crowd. If they let those 4 to 5 employees who are sitting at the back to get to the front, it will definitely help to speed up the line.If any of you want a quicker service, you can try the Aberdeen branch, I highly recommend it.”
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“Thank Julie Zhou for her help. We relocated from Toronto last year. She helped us set up the accounts and followed up with us in time for investment renewals. She is professional and gave us useful advices. Her recommendations and helps have made our life much easier.”