“Jason and Marco at Richmond Centre Mall provided me with valuable advice as I overcame a billing issue with Telus and transferred seamlessly to Koodoo with a new phone. I was impressed with their professional expertise, “holding my (elderly not computer savvy) hand” while I navigated and installed Koodoo and passwords…with courtesy and patience.”
“Mr. Swadeep is very helpful, and I am luck to have him at this location, his professionalism and patience is extremely satisfied. Lucky mobile need more people like him. Thank you.”
“I received fabulous service from a representative at this location named Hargun S. and also from his colleague Khaled S. They were so knowledgeable about all the services and products they offered. I highly recommend getting any of your TELUS/KOODO needs from this location and particularly from these individuals.
They were professional and patient and helped ease all of my concerns after upgrading my 8 1/2 year old cellular device. Their service was so exceptional that I left my first and only cellular phone provider (Rogers) after 18 years to join TELUS for very competitive rates and fantastic service.
Thank you for everything. I am extremely grateful for all of your help with acquiring my new Samsung S24 and TELUS plan.”