Lululemon, founded in Vancouver BC in 1998, is a global retailer known for its technical athletic apparel designed for yoga, running, dancing, and other active pursuits. The brand emphasizes creating products that help people live longer, healthier, and more fun lives, with a strong connection to local communities at each store. Customers often praise the friendly and knowledgeable staff, highlighting their patience, professionalism, and willingness to go the extra mile. Many reviews mention staff members who thoroughly assist with product selection, explain differences clearly, and ensure a smooth shopping experience. Some customers appreciate the quick service, helpful fitting room assistance, and the staff’s attentiveness, making their visits enjoyable. One reviewer shared a positive experience with a staff member who helped find the correct size after a purchase mistake, expressing gratitude for the great customer care. Others highlight the quality of the products, such as the Swiftly tech shirts and leggings, which they love. However, there are occasional issues, like security tags not being removed or items arriving damaged, which have required returning to the store. Overall, lululemon is appreciated for its well-stocked stores, friendly service, and quality products, making it a popular choice for activewear shoppers.
Jasmine was very helpful when we needed to make multiple different transactions. Thanks for being accommodating! Things were very quick as well despite the store being very busy.
April 2026
Had product issues for my shoes (broken parts) and my daughter's backbag (broken handle), the sales Kisha and the store manager handled my problem nicely and professionally. Excellent customer service!
February 2026
always a pleasure to shop at this store to browse new products and try on stuff i like from the website. Kudos to all educators and supervisor Gary for helping me out!
