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“We’ve had excellent, helpful, and easy support in making two of our kids look fabulous for big life events. Kam has been super efficient and thoughtful each time.”
10AM - 9:30PM
7899 Templeton Station Rd #1000, Richmond
Mens Clothing
“I accompanied my grandson and his mother to Harry Rosen Designer Outlet YVR. We were running late and arrived about forty minutes before closing. Martin immediately came to our assistance. He was friendly and professional in helping us select a graduation outfit for my grandson. We are very pleased with our purchases.
Thank you for being so patient, Martin.”
“When in Steveston Village, Richmond, BC, you have to visit this cool skate shop, as it has a great vibe and the owner, Jenny is so cool to chat with.
Jenny can help you get set up with the right parts or complete boards. They also sell a great assortment of used boards and apparel! Support your local small business and check them out!”
“Always love shopping at old navy. Love the quality & variety of clothes . And most imortantly the friendly behaviour of the employees as well that is professional at the same time. I was having a bad day but the lady at the front desk named kuljeet treated me very kindly and nicely . she recongise me evry time i visit and greets me .”
“Grace was suuuper helpful with helping me decide what to purchase! Did not feel rushed or pressured at all and made my experience at Oak and Fort so good. Really appreciate her!”
“This Vans outlet is the absolute best! Tons of selection unbelievable prices, and Steve the manager went above and beyond to take care of me. Will continue to be a loyal customer for this Van’s store.”
“Best service provided by queenie, I am not sure about the size as I have to gift someone, she helps me a lot, she tried her best to make sure size seems to be accurate by wearing herself ❣️”
“Great experience at Mountain Warehouse! Katherine was very helpful, friendly, and patient. She guided me well and made the purchase smooth and easy. Really appreciate her support—thank you! ⭐⭐⭐⭐⭐”
“I had a wonderful experience shopping at Old Navy. The overall customer service was excellent, and Jenson really stood out with his professionalism and positive attitude. He was polite, welcoming, and very attentive, which made my visit comfortable and pleasant. I would definitely visit Old Navy again and highly recommend the store because of the great customer service. Thank you, Jenson”
“I am not a google review person but this time i had to do it.. “I had a wonderful experience at the Tommy Hillfiger outlet in Richmond. At the cash counter, Salma was absolutely fantastic. She answered all of our questions with so much patience and care, and she handled everything with a smile. It was truly a great experience, and I felt really taken care of. Thank you, Salma!””
“The only Jack & Jones outlet in Vancouver with a great collection. Big thanks to Aditiya (one of the manager) for the awesome help with picking out the outfits!”
“This review is provided on 1/24/2026 based on interactions observed with the team at Uniqlo CF Richmond Centre.
I visited the store before 6PM to return a purchase. While waiting in line, I had the displeasure of having to listen to a belligerent customer belittle the staff (and I think the manager on shift). From what I could hear, her grievance laid with how Uniqlo policy prohibited her returning something for which she was unable to produce a receipt for. She repeated multiple times that she or her mother had bought the item at a different location and wanted to return it, all while mentioning that the receipt was lost. When the manager calmly presented the store's policy, she escalated, raised her voice, and spoke in a condescending manner. While I grew more frustrated with the interactions unfolding, I thought it best to only step in if it got truly out of hand and the Uniqlo team calmly and professionally handled her.
I can't believe people like this exist, asserting their own version of store policies to the very people who work at the store itself. The icing on the cake was when I learned that all this bickering was over ordering a DOUBLE XL piece of clothing.
Again, bravo to the team for tolerating her and handling her tirade so well. If it were me in their shoes, I certainly wouldn't have been able to!
(PS she was wearing what looked to be at least a XXL green jacket. She reminded me of Tahm Kench.)”
9AM - 9PM
5300 No. 3 Rd, Richmond
Mens Clothing
“My wife loves shopping at Winners. However I do have a complaint. I used to be able to sit on a chair waiting for my wife to shop. Being handicapped it was a pleasant shopping experience. Now they took the seating away to my dismal! I don’t think I will take the time to come out to this winners anymore.”
“Today happened to be their Coffee brewing appreciation day. There were lots of shoppers in the store, like shoulder to shoulder.
As I was eyeing a sale item, a very amicable associate Natasha actually took time to accommodate many of my requests until I was fully served.
After paying for my items, I was waiting in line for my free ice latte. A nice lady walked by and gave me directions on how to order.
Erika was the manager on duty, she was approachable, kind, and helpful.
This store was definitely my preferred location because of their customer service.
Thank you team!”
“Best customer service ever!!!!
I don’t know who the heck is in charge of this but I got a pair of their latest shoes and needed to exchange them for a half size smaller, and they handled it with absolutely no hassle because i return an actual clean pair of unworn sneakers with receipt!
Definitely going to recommend this company to everyone!!!!”
“I recently went to this store, i was greeted warmly and there was a person named “Arsh” he was so helpful and kind.He made my overall shopping experience so convenient. I Highly recommend this store”
“Staff is welcoming and knowledgeable. Excellent selection of Moschino, Rick Owens and Yohji Yamamoto. I told the staff the items sold there were out of my price range, but they were still attentive and shared information with me about what season the items were from and details about the designers. ?”
“Many choices and quality clothes~Our Story:Roots was founded by Michael Budman and Don Green, two city kids who met at summer camp in Algonquin Park, where they first fell in love with the ideals and beauty of Canada.Starting from a little cabin, they created Roots, inspired by the experience of travelling from their city homes into the heart of Canada's wilderness.Since our founding, we have united the best of cabin and city through unmistakable style, built with uncompromising comfort.“It was a twelve-hour trip by train, bus and boat to Camp Tamakwa in the heart of Canada’s wilderness that would change everything.”FOUNDERS, BUDMAN & GREENRoots founders Don Green and Michael BudmanMade for Your Everyday AdventuresWe're a premium outdoor lifestyle brand that embodies a comfortable cabin-meets-city style, made for your everyday adventures no matter where you're headed next.Our Iconic ProductsSalt & Pepper SweatsA Roots signature that goes with everything you own, this ultra-soft fleece is created from a special knit featuring a unique look and cozy feel that has made these sweats world famous.LEARN MORERoots Genuine LeatherDesigned and made in Canada, our leather showcases our dedication to quality and craftsmanship. We are proud of the expert makers at our Toronto leather factory who handcraft our leather bags, leather jackets and select leather accessories.LEARN MOREThe Award JacketFirst created in 1979, our Award Jacket has become an emblem of Roots style and craftsmanship that’s designed and made in Canada at our Toronto leather factory.LEARN MORERoots Cabin CollectionInspired by our early beginnings, we created this comfortable, iconic style that feels at home whether you're at the cabin or in the city.COMING SOONWhat Guides UsCommunityWe are a place of inclusivity, diversity and open-mindedness. We support one another and the communities where we live and work.GenuineWhile we draw inspiration from the world around us, we never forget where we have come from - our heritage and Canadian beginnings.IntegrityWe always strive to do what's right, and to build trust and lasting relationships with our brand community.FreedomWe celebrate the individuality of style as a form of self-expression. We believe everyone should enjoy everyday adventures, living life on their own terms.”
“Came in here for new steel toes and aome Jeans. The staff are awesome the dude who helped me ( sorry I forgot your name) was super helpful, dude was hilarious. We joked around while he helped me find the perfect boots. Super knowledgeable dude.”
“Even though the store was going through a renovation the staff was very cheerful and helpful. Especially Gabriel, who was super helpful and put up with my bad jokes. Have been this store many times but this was the best experience I had have shopping here.”
“Jasmine was very helpful when we needed to make multiple different transactions. Thanks for being accommodating! Things were very quick as well despite the store being very busy.”
“Boxing Day sale - got 40% off a jacket I had my eye on last week. Attentive staff, short wait at door. Friendly, easy-going spot, always have new and different stuff whenever I get a chance to drop by. (Only reason for 4 stars is cuz sale items are final sale so u should be 100% sure b4 u buy)”
10AM - 9PM
No. 3 Rd #6551, Richmond
Mens Clothing
“I wanted to give my appreciation to all the team members in Zara Richmond center. During the non sale events, the store is always so clean and tidy. During sales event, the team always work so hard to keep up with the mess that the customers had created. They always helped with a positive attitude even though they are busy with other tasks on hand. All of you are amazing and keep up the good vibes.”
“My mother and I went to buy a wallet at the store a few days ago and the assistant manager Tushal helped us. He is so enthusiastic and he can even speak some Chinese. We are impressed and we get the thing we want with his help. It’s a pleasant experience shopping in this shop and we definitely hope we’ll come again soon?”
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“Although this outlet is a bit far, it is really worth the trip.
They have great discounts on top of discounts, and many items are from the current season.
I came here with my family for a big shopping day and we were very happy.
One piece of clothing was originally $160, and after all the discounts, I only paid $20!
You can also return or exchange items, which is a big plus.
Highly recommended — definitely worth visiting!”