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“When in Steveston Village, Richmond, BC, you have to visit this cool skate shop, as it has a great vibe and the owner, Jenny is so cool to chat with.
Jenny can help you get set up with the right parts or complete boards. They also sell a great assortment of used boards and apparel! Support your local small business and check them out!”
“Sagar was super helpful and gives exceptional customer service.
There was a tank top that I wanted but they didn’t have my sizing on the on the floor’s rack. Sagar went above and beyond to help me. Their system noted that there was 1 unit left. With the manager’s permission, Sagar checked the one on the manikin.”
“Wow what a great and friendly experience at soccer link. I went to get soccer cleats with my dad and the staff there gave me an array of options to choose from. Different styles, brands and sizes. Soccer link is my go to place for everything soccer in metro Vancouver and I’m looking forward to going again!”
“Last saturday, I asked for assistance bc i couldn't find the right shoe that fits my preferences and Candice, one of the employees, helped me to find it. She asked meaningful questions that could help me find the right shoe. She was very accommodating and friendly, and actually found the perfect pair! such a lovely girl, they truly have the best customer service. ?”
“I had a great time being a customer at Richmond Centre Lids today. Got my new Jays hat and staff are really friendly and helpful. Will definitely come back again!”
“Just got my dance sneakers and the lady staff there was very kind. She gave me the most honest and helpful opinions, which was something that I truly appreciated.”
“Thank you so much Jennifer for helping me purchase a wonderful, warm jacket. She is a very professional, helpful and knowledgeable lady. I am very satisfied with the Boutique service.”
“Huge kudoz to the manger Joyce she was phenomenal. I had an issue and she went out of her way to help me even though she was supposed to go on her break.
Joyce is the right person at the right place to represent a company like Nike!”
“Best customer service ever!!!!
I don’t know who the heck is in charge of this but I got a pair of their latest shoes and needed to exchange them for a half size smaller, and they handled it with absolutely no hassle because i return an actual clean pair of unworn sneakers with receipt!
Definitely going to recommend this company to everyone!!!!”
“I’m a repeat customer and this is a location I recommend to my family and friends. The staff is very attentive and thorough, and willing to answer any questions or concerns with personalized solutions. Highly recommended!”
“I got these Stan Smiths here for only $50 and I’m very happy with the quality. I’m pretty sure the full retail price is at least around $100 right now. They’re classic, timeless, unisex, and easy to style with almost anything.
I added my custom orthotic insoles, but overall they’re very comfortable. I’ve also bought Ultraboosts here before for great prices.”
“Excellent customer service and a great shopping experience at the Richmond Foot Locker. The store is clean, well-organized, and has an excellent selection of footwear and athletic apparel.
A special thank you to Terry, who leads the team with outstanding professionalism and a genuine commitment to customer satisfaction. Terry and the entire staff were friendly, knowledgeable, and went above and beyond to help us find exactly what we were looking for. Their patience, product knowledge, and willingness to assist made the experience truly enjoyable.
It’s refreshing to receive such exceptional service in today’s retail environment. I highly recommend the Richmond Foot Locker to anyone looking for quality products and first-class customer service. Keep up the fantastic work!”
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“Erin was incredibly kind, helpful, and genuinely cared about helping me find the right shoes for my son. He went above and beyond to make sure we got exactly what we needed. Great customer service is hard to find these days, but Erin truly delivered. Thank you for the amazing experience—10/10!”