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10AM - 7PM
9040 Blundell Rd #180, Richmond
Mobile Phones
10AM - 9PM
6551 No. 3 Rd Unit 1824, Richmond
Mobile Phones
“On April 22, 2024, from 16:00 to 19.03, it took a full four hours to help me solve a very difficult problem. Thank you Raymond, thank you for your service all afternoon!”
“Cellphone plan was coming up for renewal. Victor at Costco Richmond was so helpful in explaining the plan and phone options. We moved 4 phones over with Victor’s guidance. His team is amazing and I am confident in our new plan and phones. Thanks Victor!”
“Have my iPhone fixed. Charging port not working, went to Apple Store but they told me I need to replace the charging port which cost a fortune, but cellunlock fixed my charging port without replacing it. 100% would recommend. Honestly work !!!!”
10AM - 9PM
6551 No. 3 Rd Unit 1574, Richmond
Mobile Phones
“Yuki was very knowledgable and honest. It was a very pleasant experience getting a new cell phone and plan with her. It was very comfortable and was the best experience I’ve had yet. Thank you try much Yuki!”
“Very good customer service! Joe Lau, the Rogers agent was very helpful and knowledgeable about the products, plans, and questions we had. We will be coming back here for all of our future Rogers Needs.”
“I received fabulous service from a representative at this location named Hargun S. and also from his colleague Khaled S. They were so knowledgeable about all the services and products they offered. I highly recommend getting any of your TELUS/KOODO needs from this location and particularly from these individuals.
They were professional and patient and helped ease all of my concerns after upgrading my 8 1/2 year old cellular device. Their service was so exceptional that I left my first and only cellular phone provider (Rogers) after 18 years to join TELUS for very competitive rates and fantastic service.
Thank you for everything. I am extremely grateful for all of your help with acquiring my new Samsung S24 and TELUS plan.”
“It is my first traveling and i was so nervous about avoiding roaming charges and i did not have the pin to remove the sim so he got creative with making me one from the paper clip. He is so nice and will go above and beyond to help you! We had also a nice conversation! It was helpful to reduce the stress????”
“Best prices in town for all your cellular tablets needs. They have amazing selection of cell phone cases tablet cases camera covers for your iPhones. The owners are very very friendly and you get a good vibe when you go in check them out!”
“very friendly store...Charles is very professional and patience to explain everything including pros + cons on the phone plans with customer. Highly recommend this store and sales rep to friends. They do provide phenomenal service.”
10AM - 8PM
5300 Number 3 Rd #824, Richmond
Mobile Phones
“Jonathan provided excellent service and explained everything very well when I switched phones to Telus. Would highly recommend the service provided at the store.”
“Great service, good deals and convenient location.Special thanks to Rik and bread help me porting the numbers from fido + Telus to bell.The communication was concise and straightforward, bread took his time to answer as many questions as I have and Rik took the transaction very personal.Love this place and will continuing visiting this location for service.”
“This is my first Google review ever! Thank you very much Eleanor and Jonathan. I had a fantastic customer experience with them, they are very knowledgeable about phones and plans, very patient to explain everything to me. Whoever wants to get a new phone or new plan, this The mobile shop is best place to go. Thank you guys!”
“Very impressive customer service. Stephanie was very thorough and professional, helping me understand the details and benefits. As a BCAA member, I qualified for special packages and Stephanie helped with the process.5 star experience!”
“Shout out to Will! He did a wonderful wonderful job supporting me in resolving my case. There’s no survey, so I’m posting a 5-star review for him here. Great job, Will. Thank you for your time and patience. Keep up the great work man??”
10AM - 9PM
6551 No. 3 Rd, Richmond
Mobile Phones
“Mr. Swadeep is very helpful, and I am luck to have him at this location, his professionalism and patience is extremely satisfied. Lucky mobile need more people like him. Thank you.”
“I went here for an OLED display for my iPhone 12. The worker showed me all my options and I chose the premium one. Everything works amazing and it’s a definitely a real OLED screen. I would highly recommend this place.”
“Really great experience here during the Apple Visions Pro demo! Friendly gentleman (so sorry I forgot your name) guided my mom and her friend (the two Chinese women) through the whole experience, and was patient to let me translate throughout. Great staff here!”
“I'm surprised by all the negative reviews. I stopped in for a phone case and they had an option available for me. The salesman installed my screen protector with careful attention to detail and immense care for my device. I'd definitely come back if I needed another case in the future.”
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“Guru is the man I needed my phone camera fixed on short notice and he delivered perfectly especially given the 2 hour time frame that I needed it within he had it done in 30 mins best of the best!!!!”