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“I am one of the participants in the education savings seminar.
In addition to government subsidies for children, I received good information that will help ease future financial burdens such as high interest rates. I ate two delicious sandwiches.
Thank you all for the friendly service and active communication. It was a very enjoyable time ^^”
“I opened my very first bank account in Canada here, and Frank was incredibly kind and helpful throughout the entire process. I was nervous and stumbled over my English, but Frank listened patiently and explained everything using simple, easy-to-understand words. Since everything was new to me, I also ran into a few issues, and he guided me through each step so clearly. I’m truly grateful for all his help.
I highly recommend Frank to newcomers to Canada and to anyone who has a lot of banking needs. And I can’t wait to try the chicken spot he recommended! ?
Thank you for genuinely making my day, Frank!”
“Today I have an appoinment with manager prabjot saini... I have some credit card related issues nd all...
But really I appreciate to prabhjot saini.... she is very humble person. I really appreciate her for her help and yes she talks very nicely nd gently..”
“Everyone that's helped me here has been great, but I want to shout out one teller in particular. I think he name is Anna, she recently transferred from South Surrey and she's helped me a couple times now and she has just been SO fantastic! Thank you”
“We had a great experience at Scotiabank thanks to Bradley Peters! He was incredibly helpful, professional, and patient while guiding us through the process of opening our account. Bradley made everything easy to understand, answered all our questions, and ensured we felt comfortable every step of the way. His friendly attitude and excellent customer service truly stood out. Highly recommend asking for him if you're visiting this branch!”
“I went to this BMO branch to send a wire transfer to a third party. The bank wasn’t very busy at the time. The lady at the front desk was very helpful and paid close attention to my request. Since the transaction was large, the manager also got involved. They worked together and handled everything efficiently. Although this branch doesn’t seem to get a lot of traffic, everyone who comes in is assisted promptly. Overall, I had a very positive experience and think highly of this branch.”
“Just a quick shout out to Vindii, our favourite Member Services Representative at the South Surrey Vancity branch! She is just so gosh darn competent, experienced and has an uncanny ability to quickly zone in and problem solve any presenting issues, in addition to provide sound advice and information in so many areas and options 'all things Vancity'. On top of all of this, she is incredibly KIND, authentic & extremely caring. She bring genuine membership connection to a whole new level! Thank you for being so awesome Vindii!”
“I would like to express my sincere gratitude to manager Pragna for her prompt and helpful accommodation of my request. I truly appreciate the professionalism and courtesy shown by Harpreet Singh during my appointmnet.I also wish to thank Jiya, the teller for her assistance. Their efficient service made the process very smooth. . Thank you all for your exceptional support.”
“Went in, not even a member of the bank and they gave me more financial advice and more understanding on to help build my credit back up then my own bank Marlon even gave me his card and seemed like he actually wanted to help improve myself 5/5 stars for him”
“Excellent service ,We met with the financial advisor Mr Tarman Toor and can tell you he is very professional.We were even welcomed by the bank manager as first-time customers.”
“A bank where people answers the phone and reply to emails immediately. They always go out of their way to help. Like banks used to be with the personal connections.”
“Today I visited there and their services are excellent, specially Anne is very supportive & she gave me some valuable financial advices, thanks to all of them.”
“Renewed my car insurance over the phone with Joanne from the Grandview Corners Coast Capital branch. I have used CC / Western Coast Insurance for many years and appreciate how much faster and easier it's become. This time around probably took less than 15 minutes total. * Full disclosure, I've not physically been in the Grandview Coast Capital branch so can't speak to in-person service or amount of tellers.”
“Most of the ratings here are about phone calls. Yes, I tried to call, no answer. So I just straight up went to this location.Their staff were very helpful and friendly. The customer service was top-notch 4.5 points for this.Minus half point for the phone call part. Maybe they don't answer cause people would only ask about the exchange rate but well...Overall, I recommend this location for remittance services.”
“I had an excellent experience with Ajminder Sooch, the Bank Natural Funds Representative. She is extremely knowledgeable, patient, and professional. She took the time to clearly explain all the investment options and helped me choose the best plan according to my financial goals. Her guidance made the entire process simple and stress-free. I truly appreciate her honest advice, quick responses, and friendly approach. Highly recommended for anyone looking for reliable and trustworthy financial support.”
“Great customer service by Mandan Sidhu, informs customers about their accounts and best ways to avoid excess service charges. This person cares about informing customers about all their options. Only problem with this branch is very limited parking.”
“I have been banking with Scotia and the most positive experience I had was with Jasjot Singh. He is very responsive via phone and email, answers all my questions (even though some don't relate to his work), and he's been very patient. I recommend working with him to get your mortgage renewed or for any other banking needs!
The other individuals I have worked with at Scotia at this specific branch and others do not have any customer service compared to Jasjot! Highly recommend him!”
“We had a very good experience working with Kuljeet Kalsi, Senior Financial Services Representative – Investment at CIBC. He was extremely helpful, knowledgeable, and patient in answering all of our questions.
Kuljeet took the time to clearly explain our options, addressed every concern we had, and made the entire process smooth and stress-free. We never felt rushed and truly appreciated his professional yet approachable attitude.
Highly recommend Kuljeet to anyone looking for reliable financial and investment guidance.”
“Had the pleasure of working with Naz today. I was translating for my mother and Naz provided impeccable customer service while being patient throughout the interaction. She provided solutions to all our questions. I work with customers also on a daily basis so I wanted to take the time to recognize amazing service when its due.”
“Manuel is the man! He resolved all my problems in a breeze. I was in and out without any hassle. I'll wait in line next time to get attended just by him. Great experience!”
“JEEVAN!!!! So calm, so professional, I cant tell you how appreciative i am on having being on the receiving end of your services. i wish you all the best in your future”
“Simran (Japsimran) was absolutely amazing and excellent customer service. I used to have another financial planner at a different location, but he wasn’t too helpful. Simran is way better who cares about helping me and my needs so I always go to her; she is fast, clear, professional and does an exceptional job! Thank you!”
“Name: Jasmin
She is so polite and so friendly in talking. She is almost like my mum’s age.
She just deals in a very good manner.
She helps me in closing my account and i love her accent.
Thanks ?”
“Kieran Ryle was truly professional, quick, and effective in resolving the issue I had. He was also polite and kind throughout the process. He makes me want to come back anytime. Thank you.”
“I visited TD at 10435 King George Blvd, Surrey, BC, and had the pleasure of meeting Mr. Logan McLeod. He provided outstanding service and demonstrated professionalism, respect, and exceptional knowledge. He explained the accounts and investment options clearly and thoroughly, which convinced me to go with TD. I am very happy with the experience and grateful to have met him.
Thank you to TD and all the amazing staff for their wonderful service. I highly recommend this bank to everyone.”
“Helen is courteous, efficient, and truly cares about her customers. She explains things clearly and always takes the time to ensure everything is handled smoothly.”
“Temporary location, in one of those trailers. Guess real location yet to be determined in 7 months.
Pretty cool — even the ATM is set up.
Just 2 tellers. 3 offices even.
Pretty good security lol in this area. 2 security guards too.”
“I just have to give a huge shoutout to the European girl working at this RBC—she’s honestly a banking angel! I had gone to another RBC branch (15795 Croydon Dr) before, and they told me there was no way to transfer funds to Alibaba for my store deposit because of strict regulations lately, supposedly for my safety. I was so frustrated and thought I was stuck with no solution.
But then this amazing girl listened to my issue with such patience, and guess what—she helped me get it done! Even though it was an international transfer and the process was quite complicated, taking nearly 20 minutes, she stuck with it the whole time. Now I understand why the staff at the previous branch didn’t want to handle it—it was more involved than I initially thought. I’m beyond grateful for her help. If it weren’t for her, I’d probably be switching my business account to another bank. She truly made me feel taken care of, and RBC is lucky to have someone like her!”
“Went to the wrong branch for my appointment told them what my appointment was for and they gladly helped me open my account. The staff was super friendly and very accommodating to assist with my needs. Thanks Rupal!”
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“My experience at Khalsa Credit Union Bank was truly outstanding The customer Service was top notch- professional, attentive and incredibly helpful. Staff member I interacted with made me feel welcomed and valued. They went beyond and above to assist me with my request. It reminded me of the teaching of our gurus to always serve others with humility and kindness.
On top of that the atmosphere in the branch was so relaxing and comforting it really put me ease during the whole process. :)”