London Drugs is a 100% Canadian owned business focused on local customer satisfaction across its 79 stores in British Columbia, Alberta, Saskatchewan, and Manitoba. Staff are dedicated to providing a superior, customer-focused shopping experience. Services include passport and ID photos backed by biometric technology and a guarantee, alongside comprehensive TECH Services for software or hardware setup, installation, virus removal, cleaning, and data transfers. The company performs authorized and out-of-warranty repairs on many major computer brands and is an Apple Authorized Service Provider using genuine parts. Customer reviews frequently highlight exceptional staff who provide outstanding service. Employees are noted for being welcoming, helpful, conscientious, and attentive, often going above and beyond. Specific mentions include cashiers who spread positivity and kindness with great energy, and photo lab staff who are amazing, very helpful, and take great pride in their work. These individuals are described as wonderful, kind, polite, and as real assets to the company, elevating the customer experience with their friendly and sincere mentality. Their exceptional customer service and commitment make a strong positive impression on shoppers.
The supervisor Shawna went far and beyond to help me when other employees didn’t want to. I really appreciate her help. It is great customer service like that keeps people coming back. She just made me a loyal customer.
November 2025
Good store. Neatly arranged stuff. Nice customer service and kind people around. Had hint of all variety of items
September 2025
Very good service, nice and professional on taking passport photo, thank Liza😁
